Oil change service near Carrollton, TX

Need quality work at a fair price. This is the place to be. I have used this shop for all my cars over the last 18 years. Best diagnostic in town plus 1-time fixes. They get it done right the first time. Ryan A. Richardson, TX

The guys were very kind and took the time to be clear when explaining the work they were completing for me and my wife. I will send my friends to A-1 no problem!

Top notch organization. I recently purchased a used Volvo and I needed a mechanic shop that I could trust. I made several requests to about 10 different shops and this was the only one that responded in a timely manner and with a professionally written quote and a phone call. This was also the farthest from my home than the others I had send inquiries to. So based on the quick professional response and a couple of phone conversations that impressed me, I chose European Auto Tech. Arthur and Caesar were friendly, efficient, knowledgeable and even had my car ready the next morning. Originally they said they may have it for a couple of days, so they were actually ahead of schedule. They did find a few things that needed immediate attention and they called me to see if I wanted to proceed and didn't add any extra labor charges onto the bill. They were more than fair on the pricing. All the way around, this was a great experience. Suzy Mullins

It's not really that parts for an old E-55 AMG only come from Germany and are obviously gold plated. Everything else would be a 6 Star if it was a available.

Posted fees in shop office Indicate price for full service oil change and lube is $36.99. Invoice was $48.95 before tax...they added fees for waste and disposal, bulk oil and for a "special filter". How is a "full service oil change" full service without including discarding the used oil and replacing the oil? Fast service and polite but tried to upsell the $99.00 fuel injection service not only to me be the female after me as well. One of his comments to me and her was "a lot of other companies try to get to you because you are a female but not us" Won't go back

Do not use this company. I paid $220 for a service he did not provide. He supposedly filled my car with freon and I was told it was a little cooler but still warm I had to pay an additional 100 to have freon put in my car and was told it did not have any freon. He lied and no service was provided. This company is a RIP OFF. DO NOT USE THEM

I have lived here for 12 years, I took my crv in on 5-30 at 51,618 miles for a state inspection and they charged brake fluid 79.99 and power steering flush 79.99. Then, I took my crv to honda on 8-22 at 55,617 miles and they informed me my brake fluid and power steering needed to be done and were dirty. I called Curtis with my complaints and he just argued with me and blamed honda was trying to up sale me. As a dissatisfied client, I will not return here again.

This is an extremely horrible place! I went with my little daughter for state inspection, we checked in and then waited there from 3:40pm until 5:35pm, all people in waiting room were gone one by one and they shut the front door at around 4:50pm. It is ridiculous that nobody was working in state inspection area since about 4pm and they left my car and us alone. My daughter lost patient and I went to ask the manager when my car would be ready, he kind of forgot us and asked me what was my car and where it was, then he lied to me his computer was down, I believe he is liar because I saw they were inspecting cars when I was waiting. At this moment my daughter completely lost patient and she wanted to go home, I blamed her, then terrible thing happened, the manager yielded at me to go out or he would call police right away. This store is at 8716 Ohio Drive, Plano TX75024 near 121 highway.

I was really hoping to find a great honest mechanic in the area and thought Mastertech would be that place. But we took our Mini Cooper in to get an inspection done and for some reason, on that day, the service engine light was on. Therefore, they couldn't inspect it. We paid for a diagnostic test to be done so we could get the work required done to pass inspection. We were told that the part would need to be ordered and it would take about 2 days to come in and it would take 1/2-1 hour for the service. I was quoted a price over the phone for the repair. He told me that Mini did not carry the small part that was needed and that he was going to have to get it from another auto parts store and go pick it up. He said that Mini only sells the entire assembly which would be much more expensive. But over a week went by without a phone call to tell us the part had arrived. So we called on a Wednesday and they said they would call back. Never did. We called the following Friday and they said they would call back. Never did. So we called the following day, Saturday, and we were told that the tech guy who quoted me the service was now in the hospital and that they couldn't do the repair because they don't know the exact part to get. They referred me to Mini and to get a rental from them, which is now going to cost me major $$. Remember...the tech guy told me that Mini does not sell just the small part needed (only the entire assembly). Not to mention that Mini (the dealer) charges 300% on their parts and labor. Chris, the one I spoke to on Friday and Saturday, seemed to not know anything. He just told me to take it to the dealer. If I would've known they wouldn't do the repair, I would've had the diagnostic test done elsewhere (somewhere that could). Because now, I am out that diagnostic fee and it cannot be applied to my repair as they promised. I feel terrible that the tech guy is in the hospital, but it shouldn't be that difficult to know which "pigtail" to use in our car when they have all my auto information on file (make, model, VIN, etc.). VERY UPSET AND DISAPPOINTED!!

12/2/12 "service date"- Rude customer service. Kevin helped me when I walked in to get a diagnostic code on my car and said I would have to wait since there were customers behind me which was fine. The thing that bothered me was that we he told me that he answered the phone and took the call and left me standing there. Didnt even offer to try and get someone else to help me or get another associate to take the call so that I would be helped. I had enough, went over to Auto Zone, I got my code in 5 mins and was very helpful.