Toyota service near Cedar Park, TX

Because of my long,great history with y'all, I am disappointed in my most recent experience. While repairing the wiper motor there was some collateral damage to a door handle and fuel hose. As the car is over 30 years old, I know that these things happen. However, it is not reassuring to see these issues overlooked. I am not really sure how to rate y'all this time. When I pointed these issues out, y'all were extremely quick to fix them. I appreciate your fast and thorough service and hope to have future great experiences.

Chad came to my office and replaced the water pump on my suburban and cleaned up my foggy headlights. He didn't even charge for the headlight cleaning and i didn't have to schedule a ride with a co-worked because he did it here at work!

Driving down N. Lamar one afternooon i happened to stop at the gas station on Lamar and sagebrush to get a drink and refuel. When i tried to restart my car the starter failed and wouldnt turn over to start my engine. i managed to get the car started which turned out to be the last time and just happpened to turn right onto sagebrush. right in front of mr cool shop my car engine failed which i concluded was a battery issue.......The owner of the shop Chuck Dyiess was in the lot and questioned me when he noticed i needed help.He looked my vechile over and concluded and informed me that a new starter was my fix. When i saw te price of $145 for a new starter my heart sank.I couldnt afford the parts living paycheck to paycheck. What a great time for this to happen.......Chuck treated me like he had known me for 20 yrs and informed me that he had a solution.......Chuck rebuilt my starter had me back on thr road inless than 1 hr for les than $45 !!!!! he saved me $100 treated me like family and made me feeel like he was geniunly concerned about my problem and helped me the best he could.i would tell anyone, that at mrcool radiator the customer needs are top priority and the world wouldd be a better place with more people like Chuck around..... Thanks Mrcool!!!

I must agree with the gentleman before me, I was also approached about windshield cracks repair while I was waiting for inspection when I refused twice my inspection suddenly took 30 minutes and was failed over an oil drip called a massive leak..(BS) I was then told I could either get it fixed there or come back and move to the front of the line for re-inspection..when I came back they said 1hour.. And the manager turns out to also be one of the reps for the glass repair.. Of course it's all a sham.. They seem to have found money from insurance and window repair.

I have been a customer at Don’s Auto for 15-20 years. On Dec. 15, my car had a breakdown which required a multi-day, multi-thousand dollar repair. Don could not complete this huge repair before his shop closed for winter break between Christmas and New Year’s. I considered going to another shop, but a friend had agreed to loan me a car, so I Ieft my car at Don’s while he was closed. I anticipated that it would be first-in-line for service when he opened on Jan. 2. Don’s shop was swamped when he reopened on the 2nd and he chose to service other customers ahead of me. On Jan. 8 I had to return the loaned car and get a rental. I sent an email, Don replied and explained his policy: “In the time that removing, dismantling, assembling and reinstalling this engine requires, we could keep 15-20 other cars on the road.” I replied and literally begged Don to work on my car. Don defended his policy but agreed to start work on my car the next day. I should have left it at that, but in my reply I unfortunately used the words “It’s not right” in reference to his prioritizing other customers ahead of me. Don wrote back that he was reassembling my car and I could pick it up to take it to another shop. I drove the 25 miles into town to speak to Don personally, so he could hear my voice when I said that I wasn’t accusing him of being unethical. (Don is very ethical, but I believe he is wrong about the issue of prioritizing and that he has problems with communication.) I even apologized to Don, not because I thought I was wrong, but because I felt sorry for him seeing the state that he was in. He was locked in his own world and determined to show me that he would not deal with a customer who said that he did things that weren’t right. On Jan. 10, after waiting since before Christmas for Don to work on my car, I had my car towed to another shop. Don did not charge me anything.

620@qualtechauto.com

King of the Ding specializes automotive paintless dent repair, auto hail damage repair, and auto body repair. Providing the highest quality repairs since 1998.

Just pick up the phone whenever you need towing, or any other roadside assistance, or locksmith services. It doesn’t matter where you are located in the Austin area, a professional technician will arrive at your location in 30 minutes or less once your call has been received. Austin Towing services are available 7 days a week, 24-hours a day. Our highly trained technicians will be able to help you with roadside assistance needs such as jump starting your battery, filling up your gas tank, or fixing your flat tire. They can also get you back into your car should you accidentally lock yourself out.

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Elite Import Auto Service is a full-service auto repair center located at 9800 Beck cir Austin, Texas, 78758 Where it’s our goal to always provide great service and high-quality workmanship at a fair price. Our commitment is to provide you with the best service possible. At Elite Import Auto Service, we have incorporated all of the crucial service and repair needs to take full care of your vehicle. We eliminate the need to go one place for brake service then another for scheduled maintenance service and yet another for your heating and air needs. Each of these services and much more are all available under one roof! For more information about our services, please click here. When we provide you with a diagnosis, you know it’s accurate. When we offer an estimate, you know that no surprises await you later. Elite Import Auto Service services all makes and models. Each of our technicians are ASE Certified Master Technicians. We now offer up to 12 months interest-free financing when using a NAPA EasyPay credit card! When using the NAPA EasyPay credit card, the warranty increases to 36 Months or 36,000 Miles. Elite Import Auto offers fleet repair & maintenance. We are a preferred vendor of ARI, Enterprise, Lease Plan, Fleet Response and GE Capital for fleet services. Please browse our website to learn more about us.www.eliteimportauto.com For questions or to schedule an appointment, please contact us 512-873-8680. We look forward to serving you!

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