I have not been to this shop, I merely requested a quote over the phon... read more I have not been to this shop, I merely requested a quote over the phone. This shop was over $200 more than the other shops I called for replacing my alternator in a 2006 Jeep Grand Cherokee. Needless to say, I will NOT be going to Beckwith's for any work on my cars, EVER. Geez...
We had an outstanding experience with Spring Auto Pro’s and highly rec... read more We had an outstanding experience with Spring Auto Pro’s and highly recommend them; they were friendly, honest and courteous. They go "above and beyond", example is our Range Rover broke down on the side of the road, just out of warrantee and was towed to the dealership. In typical dealership fashion they tried to take advantage of my wife and quoted a $5,300 repair. I had it towed to Spring Auto Pro’s from the dealership where we were pleasantly surprised at the amount of effort they put in to find out exactly what was wrong and fix it properly; not just a replace everything attitude. They took their time, really investigating the issue to pinpoint it, which saved us over $4,000! They could have charged us more knowing we’d be happy with half the price of the dealers quote but they didn’t. They have the do the right thing attitude, which is hard to come by in the automotive industry. They went out of their way to assist us with obtaining and coordinating, a rental car and also got us a discount. This may have been the best auto repair shop experience I’ve had in my 40 years and I’ve owned a lot of vehicles of all types. They give you the straight truth, what you need now, pricing options, and what you'll need at some point (and how long you can wait). These guys are great; we just purchased a new vehicle and will be using them for any auto needs we incur.
These guys saved the day! Had my car towed in for some battery work bu... read more These guys saved the day! Had my car towed in for some battery work but because I'm working 7am to 8pm they aren't open when I'm available. Great communication from Jason over the phone about options and prices was appreciated as was the 6am pickup from my hotel. They made a stressful situation about as stressfree as possible. Highly recommended!