Tune up service near Dallas, TX

I had a slight fender bender that did not break the grill; however, it broke the radiator and the check engine light came on. The car overheated on the way to court. This location was less than 1/4 mile away, so I stopped and took a chance. Worse mistake of my week. That is compared to being attacked and having to get stitches, having a fender bender, having to get a hotel and extend my stay and surviving a low-grade tornado that damaged the rental car. This still was the WORST experience. I was treated rudely, up charged for labor after they had my car for 5 days with no callbacks or updates even though I called them daily and was promised repeatedly to advise on what was done or needed. When I got the car back the check engine light was still on. When I inquired about it I was insulted by the owner who told me that the light was off when they finished with it but I picked it up 30 minutes after they closed from their receptionist LaTonya who I texted back to advise that the check engine light was still on and called the two numbers I had for Lawrence with no answer or response back from LaTonya or Lawrence A. Giles. The next day March 14, 2019 when I came back into the shop and began asking questions about the work that was done and upset that my car was running rough and the check engine light was still on I was advised by Lawrence that he understood why I was attacked as I didn't know when to be quiet and that he was doing me a favor. That confused me as he charged me $40.00 diagnostic, then $350.00 parts and labor then an additional $125.00 for additional labor. When I asked for a credit for the diagnostic fees because he did the work four times he finally gave me a $20.00 credit. When I admitted that it was my fault for choosing an unprofessional business that I had not researched due to my car overheating and his proximity to the court where I had an appointment. When I went out to speak with his technician Curtis to inquire what exactly he had done to my car and why the check engine light was on the owner Lawrence told me not to be out there harassing his worker. I was amazed that he felt he could charge me nearly $500.00 on a repair but did not expect me to ask any questions. When they put my car back on the diagnostic machine it indicated CO2 Sensor problems. Curtis cleared it and suggested that I drive the car to see if it came on again. In less than 6 miles the light was back on. I had to go to the dealership to get this car repaired properly. My car overheated and stopped on the dealership technician in less than 2 weeks after the repairs from Action Transmission. The dealership asked if the coolant was added and topped off due to them having to add coolant after the car overheated and stopped on them and if there was a warranty on the work I told them I would try to find out. When I texted to inquire about the warranty on the work done on my car that was never mentioned verbally or in writing I got no response. When I inquired if they filled the coolant like they charged me for I got no response. I will push this forward legally if necessary. My final word is BEWARE of this predator who has little respect for single females who have the audacity to ask questions about what they are paying for. This has been MY experience with this "business" and Lawrence A.Giles.

I have a Porsche 911 turbo transmission that has a known defect. Porsche does not warrant the problem an according to them there is no fix. Their guidelines are to replace the transmission. 18,000 dollars. I found Joe and eurofix on a Porsche forum where another owner had his transmission fixed by them. I called Joe and he said he could repair my car. It is not easy to transport a car to mechanic 700 miles away but Joe's confidence and professionalism put me at ease. I have my car back and it is running great. Thanks Joe Gabrel L.

Always our shop we go too. Our vehicles are expensive to work on, but Raffi always tries ways to save here and there for us. We recommend AutoScope to everyone!

Chris has been amazing to deal with and has really gone above and beyond when working on our Prius. Great to have an option other than the dealership. I would very highly recommend! Sandra Burrus Toyota Prius Owner

Dave and the guys there always service all of my 6 vehicles from new daily vehicles to several classic muscle cars. They are honest, locally owned and fair priced. There is a one star rating on here that references a completely different shop so ignore the rating for Dallas Car Care, but read it to know where not to go. THESE GUYS ARE HARD TO BEAT. 100% recommend them.

I just had my BMW 750LI taken for diagnosis to Bimmer Repair. Its owner Jose is a young guy but very honest - which is a rare to find quality in auto repair work. My car was giving me a transmission failure message - he checked it , cleared all faults , and found nothing wrong with the system . Thoguh the car is still under monitoring to see if the issue comes back - Jose's upfront honesty is what touched me. I wish his great success in his newly started venture and he has got a customer in me for life!

Driving from North Carolina to Arizona and my Discovery started to have some issues. They were able to diagnose it and repair it immediately and also gave me some great tips for future reference. Owner and all the guys in the shop are top notch. Charles Sithes

My car was shaking terribly and firestone quoted me like $1200 for "engine repair". I took it to Manny at us auto and they pretty quickly saw that a vaccum line was out and fixed it in like 15 minutes. He didn't even charge me. He could have taken advantage of me but he didn't. Straight up honest.

I HAD 2 CAMARO MOTORS 2ss REBUILT AND THEY DIDNT DO THE JOB CORRECTLY AT ALL MY CAMARO STILL RUN HOT AS OF RIGHT NOW I PAID THEM ON TWO MOTORS IN ALL 15,000 AND NEITHER MOTOR IS WORTH IT DAVID IS NOT A GOOD RIGHT HAND MAN BAD HORRIBLE COURTESY NOT POLITE AT ALL ANGEL THE MECHANIC AND BOSS ONLY PERSON THAT MIGHT HAVE SOME KNO HOW BUT THEY DONT STAND BEHIND THERE WORK AT ALL THEY WILL MESS YOUR CAR UP THIS IS NOT A GOOD PLACE TO GO GET A CAR FIXED HORRIBLE WORK DIFFERENT MECHANIC WORKING ON CAR AND QUITTING THEN UR CAR MESS UP OH NOT THERE FAULT DONT GO TO THIS ENGINE REBUILDERS ON IRVING,TX THEY NO GOOD RIP OFF

Do not go to this shop. Went for an oil change, they insisted I get a radiator flush to lengthen the life of my radiator. I went ahead and did it, then less than 2 days later, my car over heated on the side of the road. I went back and sure enough a hose connected to the radiator had a leak, as well as the radiator! However, they took no responsibility for the damage. I am not a mechanic, but I know there's no possible way it could have been a coincidence. Also, they said I needed rodars replaced for $350, but when I brought the car to another shop, I found out they were in fine condition. Again, do not get any work done here!!!

Very rude and insulting owner! We had my daughters oil changed in our town but because it was Royal Purple it can only be done at certain places. Wish I had know this before starting this type of oil. The first change is expensive but the next change is only $15, to top it off and change the filter. My daughter is a college student in Dallas and needed an oil change before coming home. She called around to find someone that used Royal Purple and could just top off her oil and change the filter. This place said they could do it for $12-$15. When she got there she specifically told them she only needed a top off of Royal Purple and oil filter change. When she got to the register the bill was $76.90. She has never done this before and was in shock concerning the price but paid it. When she returned home in a few weeks she gave me the bill and I was livid. They took advantage of a young girl who obviously doesn't know anything about cars. I called and spoke with the owner, Howard McGinnis and he was very insulting and rude. Not offering in any way to help take care of this problem. He insulted our raising of her because we had not prepared her to confront this issue on her own. Very very rude man. He obviously doesn't care about his customers first by not offering to compensate for this overcharge but also by insulting and being extremely rude to his customer. I WILL NEVER DO BUSINESS WITH THIS KWIK KAR AGAIN!!! I urge you not to do business with this unprofessional arrogant rude owner. He is definitely only in this for his profit not for the customer.

Worst customer service ever!!! Went in and had an oil change and fuel system cleaning performed. I made sure to watch both services being performed. When the fuel system cleaning was being performed, I questioned the technician regarding his choice of vacuum lines because it appeared to only feed one cylinder and suggested he use the one that was just past the throttle body. He insisted he was correct. After the service finished, I went home and did a little research online and found that I was right and the technician should have connected to the vacuum bung that I suggested. As a result only one of my cylinders was cleaned. When I brought this to the attention of the owner/manager Randy via the phone, he told me to bring it in and he would take care of it. When I got there he "apologized" and explained that he would have to charge me again for the service that his technician performed incorrectly, and tried to up-sell me on an even more expensive service. I even showed Randy technical documentation that his technician was in the wrong, but he was unsympathetic and wouldn't fix the wrong doing because as he put it, "I'm not coming out of pocket for something my technician did wrong!". I asked him if he thought that was good customer service, and he replied, "I don't care about customer service, I'm here to make money!" As you can imagine I was very taken back by this. After asking him if that was his final answer, he stood firm and said "Yes". I can guarantee you that I will never take any of my other cars to this customer service hack or his band of merry hack technicians. I strongly urge you to not take your vehicle here either. BTW...one of his technicians wrecked a young girls Blue VM Beatle while my service was being performed. Consider yourselves warned.

Marshall Motors is a family owned and operated auto repair shop, serving the Dallas, TX area since 1980. We are a unique auto service, specializing in quality service tailored to your individual needs. We service your vehicle based on your use and expectation of your car. No two people drive their cars the same. All of us have different schedules and needs for our vehicles. At Marshall Motors, we maintain and repair your car based on its use, expected life and past service. Nothing is more important to us than your safety and welfare. That has been our number one policy for over 30 years.

Car performance upgrades, Brakes, Suspension, Alignment, Mufflers, Computer Diagnostics.

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