I would put zero stars if I could. I dropped my car off to get a trans... read more I would put zero stars if I could. I dropped my car off to get a transmission put in and Juan had my car for four weeks with no work done to it. I kept being told it would be done “in a few days” that he was just waiting for a better transmission to put in my car. I was more than understanding in the delay until I received a call from Juan that my car had been stolen off the lot and that the mechanics leave the keys in the cars since they “move them from lot to lot”. I did not receive a call until 4pm the day after my car was gone. He kept trying to suggest that my car had been repossessed when I’m payed ahead for my car. After filing a police report (which he was hesitant to do), and getting insurance involved, my car magically showed up the next morning and Juan was adamant that my car was not stolen, even though he checked his lots and asked his mechanics and he was the one to make the police report. When I got my car back, my things were thrown around, there was a bud light tall boy open and empty in my car plus many brown paper bags that the beer cans come in. They drained 3/4 of a tank of gas and put about 150 miles on my car. Juan was not apologetic and when I picked up my car he only spoke to me to tell me my keys were in the car. They don’t have cameras and they don’t have insurance for these kind of things. The savings are not worth the experience.
WHAT IS IT THAT DID NOT GO RIGHT!! You guys are the bomb!! Appreciate ... read more WHAT IS IT THAT DID NOT GO RIGHT!! You guys are the bomb!! Appreciate your service and loaner car!! Will definitely be back but hope I don’t have to. Mrs. W.
I called and talked to Joe about installing the Amp Reseach power runn... read more I called and talked to Joe about installing the Amp Reseach power running boards. Joe told me to go ahead and bring the truck and boards in and he would look at them. Joe called and gave me the price and i told him to go ahead and install them. Justin installed them with no problem and had the vehicle ready to go the next day. Had a slight problem with one side but took it back down and Justin adjusted it and had me ready to go in a short time. Great work as always, would not trust my car with anyone else!! Mark C.
