Transmission repair service near Denton, TX

No starts wasn’t an option!! My car broke down while traveling down 35E on a Sunday and it happened to be next to that shop-so I had it towed there since I live 4 hours away!!! So I call Monday morning to see if it can even be fixed...I get a quote and say ok...after all that work is done there’s more so I allow that as well...so a few days go by and it’s now Wednesday morning so I call to see if it’s ready and they say yes so I op in my rental and head that way...I arrive around 1:30 and the car isn’t ready bc it had started to overheat again so I wait at restaurant until they call at 4 to tell me it’s good to go...I don’t even make it all the way out of Dallas before it starts to overheat but by then they’re closed...so I park on the side of the highway for it to cool for about 30 mins and take off...well I made it for an hour then it died on me in Georgetown which is still another hour and a half from my home-and I ended up not eleven getting home until 1:30am bc I had someone come get me! I call them today about a refund and was basically told to go fuck myself...I don’t understand how someone can take your last $1000 to fix a car that you had already told them you weren’t sure if it was fixable or not and be ok with themselves...I would’ve rather them told me it has too many problems to be fixed-bc now I’m out $1000, no car, and wasted an entire day-I have never been so disappointed in my entire life!

I would not take any car or truck to these guys. I have a truck that has had a transmission replaced by these guys and it lasted 7 months but was 200 miles over the warranty period. These guys would not work with me at all and basically said they didn't know why the transmission failed. Then they told me it would be $390 to tell me the transmission was bad?? My reply is no kidding that is why i brought it to a transmission shop? When they couldn't tell me what caused the break down and wouldn't work with me on the price of repairing it, I told them I was not interested in putting another $1400 down for another transmission, they didn't even put it back together they threw the transmission and all the parts in the back of the truck and left it. When I towed the vehicle to Eagle Transmission in Richardson the tow truck driver said this is not the 1st time he has picked up cars they have done this to. I went to Eagle for $1150 I have a good solid transmission like the one in my other truck they did and it has 100k miles on it and still pulling strong. These guys are not good and apparently they get business because they are right on I-35. Very bad move dealing with them in the 1st place.

Eagle Transmission and Auto Repair has been a trusted name in the Lewisville and surrounding areas since 1983. It is a family owned and operated shop and has an A+ rating with the BBB.

When I was searching for a new transmission shop for my FLEET, I called ROB to come out to our location. I explained what I wanted and in return he explained what he could do as far as time and money. I have had several shops that talk a good game wanting your business and many have received it only to be disappointed in the time frame and the final cost. I’m well aware that each model year and make of vehicle presents a different situation along with the condition of the transmission when received. Rob has always kept me up to date on the status of each the current job. I’m only going to use one word to describe my relationship with Grapevine Automatic, and that is trust.

Do Not Go Here!!!! I went in after having my car diagnosed with the dealership and one other shop. I was just looking for an estimate as I was calling local shops. I needed an evaporator core for the air conditioner. Aamco would not give me an estimate. Said they had to see the car and that they had a special machine that could detect the coolant leak. I was desparate not to have to pay the $1500 the dealership wanted so agreed to let them look at it. They said it needed two new valves for $300. Great, Right! Yes, until the next day when there was no air conditioning again. I called them back and now they said it would cost as much as the dealership's discounted rate to fix the car but they would do me a favor and take a cut on labor to get it down to $975 for me. Wow, their cut was higher than any other local shop except the dealership. So now I have to pay to get the part fixed that I needed fixed and this shop scammed me out of an additional $300 on top of that. Do Not Go Here! They want to look like they are doing you a favor and saving you money but in the end they are going to get your money.

Nick Adler as the general manager is excellent. He personally greeted me, listened to my concerns and then performed the checks. He recommended service and offered excellent prices. While my car was being worked on they even gave me a ride home (2 miles away). I had just visited another oil change place and they treated me rudely and with no respect. They did not use my coupon, check on an oil leak, or even offer suggestions besides visit a shop. Kwik Kar will be my new place for service for both my cars. I would highly recommend everyone to go there. They provide excellent customer services and care about the customer experience.