Car restoration service near Duncanville, TX

I’m emailing again cause it seems to have gone unnoticed and taken down off the google reviews, iv felt with two different managers now. The first one promised to resolve the incident after providing a prof of purchase. I faxed over copies of the receipt, he said he would reach back out, I contracted covid then went back to work trying to catch up, a year later I contacted customer service again they forwarded it to the current manager Jacob, after delaying the incident again he asked what I wanted done I told him reimbursed for the bag he said that is what the company would do. He asked for an email of the receipt so I emailed it to him and now two weeks later iv called three times and get an excuse that he is in a meeting, he’s out of office, he’s not available. It’s been a year now and no results. Im emailing hoping for a resolution. I dropped my vechile off for repairs in June of 2021 the ins sent me there because it was close to my house, so I drop the car off there’s a pre existing malfunction of the relay prior to the accident which has absolutely nothing to do with the repairs. dropping my car off after work so I forget to clean it out. Before they take it, I shove my emergency wristlet Louie Vittoun, which I carry in my car for in case of an emergency and I don’t wanna take it and lose it.The bag contained 300$,my permanent residents card and a credit card also in the trunk a Xbox remote, hair straighter, Spair cloths for the gym. Thinking it would be untouched cause they had no need to go in the trunk, the repairs were exterior damage. I drop off the car everyone is nice, it’s ready a day early, I call before I pick up the car. As I’m about to drive off I roll the windows down and to my surprise the passengers side window doesn’t roll down. I go inside let them know. They said ok bring it tomorrow the insurance will look at it, I drive next door to put gas cause they left it past E, to turn off my car I have to remove the relay switch in the trunk, so I pop it, go to lift up the hood and it’s missing one of the arms to hold up the hood. Im across the st so I’ll just go back. As I’m putting gas I notice a pair of glasses stuck in the trunk, like they forgot them on the weather sealer and closed the trunk, I proceeded to open the trunk and saw they were protection glasses. That’s when I panicked and looked for my bag, it was missing. The gym clothes the straightener were placed in my back seat. that just confirmed yea they got into the trunk for something , I go back tell the guy that handed me my keys what happened he didn’t look too concerned,he called the manager and relayed the situation. He took the car to the back to run a test on it. He came back saying it was my car the fuse box because I have it rigged it malfunctioned now… it’s been like that for a year never and had problems with it. He says yea it’s ur fuse box not pushing power sorry, and as for the bag “we didn’t go in the rink for anything,I leave, I call customer service they set up another appointment with the adjuster next day. I go in at 12 the adjuster tells me. “well we can look at it, but only repair what pertains to the claim”. I said well on the bill it says you removed the bumper,liner, headlamp, door panel and that’s funny how what u removed the panel now the window or latch don’t work on the inside. So then they take it back to check,. He comes back saying “oh yea we had to go in your trunk cause your car needed a jump ( A true mechanic would know you don’t jump start a Cadillac from the battery, you do it from under the hood) so they lied to me then told me,”yea the latch to the door handle came loose” that’s why it’s not opening. Their fault again and they decided to also replace the button for my window, trying to back their way out of the theft claim I’m sure. So they neglected to tell me the damaged the liner under the motor so they had to screwed it back on. Now door opens and they are ordering a new window switch. I leave out of curiosity I review my dash cam because this time they didn’t unplug it like they did the first time. As I’m reviewing the footage I see them pulling the hood arm from inside the motor.!! Imagine the damage it would of done.! whoever removed it must have been in the trunk, then I see a mechanic pretending to hit my car with a 3ft long screw driver twice the manger proceeded to laugh,then I hear them on the recording them saying “I’m a liar, the bag wasn’t really back there and I don’t look trust worthy and also how I smoke marijuana and forget stuff that I wouldn’t even know the bag was in the trunk. Uh one it cost 1400$ it was an emergency bag. so I would have noticed it missing, just not as soon, thank god for the unfinished work, damage and the glasses telling me to look and I went back right away.

FOR ALL YOUR PAINT AND BODY NEEDS CALL US AT 214-416-7019. WE ALSO SPECIALIZE IN MECHANIC WORK, AUDIO AND VIDEO, HIGH PERFORMANCE PARTS AND ACCESSORIES, GENERAL MAINTANANCE, HIGH PERFORMANCE TUNE UPS, POWDER COATING, WHEELS, TIRES, TINTS, ALARMS, RESTORATION WORK, PLEASE CALL US OR VISIT US AT WWW.RPMPAINT.WEBS.COM. WE WORK WITH ALL INSURANCE COMPANIES $30.00 OFF YOUR FIRST VISIT FREE ESTIMATES. WE NOW OFFER PLASTIC COATINGS FOR YOUR BUMPERS, MOLDINGS, ACESSORIES, INTERIOR PARTS WE ALSO DO ENTIRE PLASTIC COATING VEHICLES IN THE COLOR OF THE DEMAND VARIOUS COLORS AVAILABLE WE DO ROOFS, TOPS, HOODS, DOORS, FENDERS IN MATTE BLACK, CARBON FIBER PAINT, BLUE, RED, MATTE WHITE, GLOSS OR MATTE COLORS PLEASE GIVE US A CALL FOR MORE INFO WE ALSO DO WHEELS, MIRRORS GRILLS, TRIM INTERIOR PIECES.

Poor craftsmanship and the owner does not stand behind the work. I highly recommended a different shop

Have paid the guy 2400 dollars on an 1800 repair job . With the extra being paid cause I was going to have my tank repaired by his friend. New rear tire full service all fluids plugs wires rebuild carb tightens bars I I find out he lied about fork spring and don't trust his body guy so tell him just complete items on work order which would leave him owing me 400plus back. He says due to having to cut rear hub to get new tire mounted and new axle or something to that affect I owe him an additional 500 and he's keeping the 400 credit cause bots being striped and 'extra work". Which bring s total to 2900.00 and then he says just got bike back together and it won't start. Starter is bad! Told him when he got bike I go through a starter every year and a half. That was main repair request. So the guy charged 150 for primary inspection and clutch adjust but didn't do starter while primary is open? 2900 bike won't start and he's not letting me get bike. He's had it since 8/1. I am a female. This guy is absolutely a crook ! This is an 04 sportster 1200. He's getting g sued!

I got a lot of work done at Joey's Illusion. All of it was top of the line service from start to finish. I have a 2012 Ram 1500 Lone Star that came with chrome bumpers and grille. Joey and Matt swapped my bumpers for a set to be painted white to match the truck. I also had them do a custom paint job on my grille to match the truck. All of the paint came out perfect and the installation was flawless as well. I also had them install a set of Bilstein 5100 adjustable shocks to level out the front end, and they also installed a set of 35x12.50x17 wheels and tires for me. I can't say enough about what a great job these guys did. I will be bringing my truck to Joey's anytime I need work done in the future. Thanks for the great service guys!

Need quality work at a fair price. This is the place to be. I have used this shop for all my cars over the last 18 years. Best diagnostic in town plus 1-time fixes. They get it done right the first time. Ryan A. Richardson, TX

The guys were very kind and took the time to be clear when explaining the work they were completing for me and my wife. I will send my friends to A-1 no problem!

This review is not quite accurate. This person brought their car in on a wrecker and it was not running at all. He did not "drop it off". We wrote up a detailed work order which the customer read and then signed with 6 specific items to address. The list he approved was; Engine Turns Over But Does Not Fire - Get Car Running; Check Tune-Up Items (plugs, wires, distributor cap, rotor, carb and adjustments, timing, points, dwell and both mechanical and vacuum advance systems); Check Operation of All Fuses (every circuit, switch and light bulb in the car and make a list of any issues); Reroute and Replace Fuel Hose From Filter to Carb - Leaking; Lube, Oil & Filter; Check For Transmission Leaks (clean everything off with brake cleaner, clean the floor from the run-off, and then run the car to verify any leaks and pin point them). There is no mention of providing estimates anywhere on the work order. He also called back that day and ask us to fix both exterior door locks not turning with the key inserted (damaged lock cylinders, missing rods and clips, 36 years of dried grease, dirt and repaints), and diagnose why the horn didn't work. In his review he states that he approved the work. He was charged $69.09 for the new door lock set, a flasher, and the oil and filter. We did not charge for the brake cleaner or any of the new bulbs, fuses, lock rods or clips, etc. The labor for all he approved was $700. The hose that the customer is referring to was on the final invoice as; " Re-Route Fuel Hose". We did not replace the fuel hose just as he states, because the hose was brand new and just needed to be rerouted off the heater and upper radiator hoses and the clamp tightened. There was no reason to replace his new hose. All parts and labor are covered under warranty. The real issue came when the customer disclosed that he had no money to pay for ANYTHING he had approved on the list he provided, not even the oil & filter and diagnosis of his items. We tried to work with the customer, and even stored his car for 2 weeks after he told us he would come and get it several times. We did not charge for storage. When he picked up the car it had been washed, vacuumed and detailed at no cost to the customer (we do that to all cars), and I stayed 40 minutes late on a Friday to personally deliver the car. I am still very confused why anyone would bring a car in on a wrecker, give a specific list of items to diagnose and repair, read and sign a work order and then tell us he had no money to pay for any of it. All of this is over an invoice of $774.79 with tax. I removed the labor to get the car running of $300 (plus the items we never charged for), to try to help him out. $447.79 was the "huge" bill he refers to, after all the work listed and completed. Also, we do not accept credit cards, but if you absolutely need too, we can use Square by adding the industry standard 3.25%. This is his "hefty percentage" he refers to. We only do credit cards a few times a year. I am sorry he could not come up with $447 in cash or check. He finally barrowed the money from his cousin. I don't think it is fare to make all customers pay for using a credit card if they don't want to. "We DO NOT Accept Credit Cards" and our policy is clearly stated in bright red on the work order he signed, and the invoice. It is also on a large sign in the office, and was verbally explained and physically pointed out to him on the work order, along with insurance requirements in Texas before he signed the work order. Our labor rate is also posted as required by law. We are blessed to have outstanding customers and a very good international reputation for our quality and attention-to-detail. It is clear to see that we have never had any negative reviews in all the years we have been in business. I would suggest anyone looking to bring a car in to look at the website, read the testimonials on our sight, and come visit the shop. We can also provide references and you can see our work at almost any car show in the DFW area, national car shows and around the world.

I took my car to this shop which was provided by my insurance. first of all, they were late one week. Second, they told me the reservoir is on back order which is understanding, however, at the time I wanted to pick up my car the flare was missing, the cowl seals were broken unchanged, the fender was not aligned, the license frame along with the license itself were missing. I paid the deductible and picked up the car and then let them know about the issue. My advisor was Covell Crosby he did not respond to a single email from me or insurance, but after one week of ghosting me, I went in person to talk to the manager Jason. I started to let him know about what happened, he said what do you want? talking about it will not fix the issue, he even did not want to listen or at least say an apology for the poor communication. So basically, waste of time and money for you if you choose this office and they are not respectful at all. I found the flare from Toyota of Dallas one day after picking my car up and let them know yet they kept ignoring me.

Welcome to Our Service & Repair Department Plano Subaru Car Repairs - Subaru of Plano Proper repair and maintenance is essential to getting the most out of your Subaru, and ensuring it drives well for a very long time. Our Plano Subaru repair center has professionally trained technicians with the necessary skills to get your car, truck or SUV into top shape. From oil changes, alignments, and Texas inspections; to major repairs on your engine and drive train; our technicians will take care of your Subaru vehicle like it was their own. Located at 4480 W. Plano Parkway, Subaru of Plano is your convenient greater Plano Subaru service and repair shop. If you'd like to schedule an appointment at Subaru of Plano, please take a moment to complete our service form or call us at (800) New-Subaru. Hours Monday: 7:00am - 6:30pm Tuesday: 7:00am - 6:30pm Wednesday: 7:00am - 6:30pm Thursday: 7:00am - 6:30pm Friday: 7:00am - 6:30pm Saturday: 8:00am - 4:00pm Sunday: Closed Quick Links