Am general service near Euless, TX

This is my first experience with Japanese Auto Repair. What a great find! These guys really know what they are doing. Had a check engine light on my 2016 Prius come on. Upon arrival at their shop, the first thing I noticed was that David, the owner, had all of his training certifications and credentials for Toyota up on the wall which gave me a high level of comfort. I also got a real feeling of trust when dealing with Tony who took care of me. These guys are honest and take the time to explain the issues. Their pricing was also very fair. I took it to them at 11 am yesterday and they had me out by 5 pm. I will be taking my Prius back to Japanese Auto Repair for any future work I may need. Derrest S. Farmers Branch, TX

Innovative Autosports knows how important it is to keep your European vehicle running at its best. Dependability, time, and money matter when repairing your luxury vehicle. We have the team to do it with our ASE-Certified auto repair specialists and the latest automotive repair technology. We ensure that we will take care of your car like our own and treat you like family. We provide AC and transmission services, tire mounts and balance, suspension upgrades, alignments, brake services, computer diagnostics, and electrical system repairs. Also, we can help with general and scheduled maintenance services for your vehicle to keep it running at optimal performance at all times. We want to show you why Innovative Autosports is the best choice for your European auto repair needs, and why you should keep coming back to our shop whenever your car needs attention. *Innovative does not install customer supplied parts

I found DFW Dent Repair, in Lewisville TX, a few months ago after searching for a place that did Paintless Dent Repair(PDR) north of Dallas. I have delt with several PDR businesses in the past to repair door dings and hail dents. I was never satisified with their work. I took a chance with DFW Dent Repair to take out some door dings and some manufacturer defects in the sheetmetal on my 2012 Dodge Charger SRT8 and hoped for the best. I could not believe my eyes after Justin and Chase did the work. It was like the door dings and defects were never there! I was so happy with their work that I recently took my wife's 2012 black Jeep Overland to take out a nice size door ding. Justin took care of it easily. I usually don't write reviews, but I had to give a huge "Thank You" to DFW Dent Repair, in Lewisville TX, for making our cars look great and for their 1st class customer service!!!

They repaired a cluster and a torque converter

Brent from Wrench did a great job servicing my truck. He was on time, got the job done quick and exceeded my expectations when he found and corrected a few other issues while completing his inspection. After using Wrench for the first time I can't see any reason to take my vehicle in to a shop for service or repairs ever again. Mike H.

I had a slight fender bender that did not break the grill; however, it broke the radiator and the check engine light came on. The car overheated on the way to court. This location was less than 1/4 mile away, so I stopped and took a chance. Worse mistake of my week. That is compared to being attacked and having to get stitches, having a fender bender, having to get a hotel and extend my stay and surviving a low-grade tornado that damaged the rental car. This still was the WORST experience. I was treated rudely, up charged for labor after they had my car for 5 days with no callbacks or updates even though I called them daily and was promised repeatedly to advise on what was done or needed. When I got the car back the check engine light was still on. When I inquired about it I was insulted by the owner who told me that the light was off when they finished with it but I picked it up 30 minutes after they closed from their receptionist LaTonya who I texted back to advise that the check engine light was still on and called the two numbers I had for Lawrence with no answer or response back from LaTonya or Lawrence A. Giles. The next day March 14, 2019 when I came back into the shop and began asking questions about the work that was done and upset that my car was running rough and the check engine light was still on I was advised by Lawrence that he understood why I was attacked as I didn't know when to be quiet and that he was doing me a favor. That confused me as he charged me $40.00 diagnostic, then $350.00 parts and labor then an additional $125.00 for additional labor. When I asked for a credit for the diagnostic fees because he did the work four times he finally gave me a $20.00 credit. When I admitted that it was my fault for choosing an unprofessional business that I had not researched due to my car overheating and his proximity to the court where I had an appointment. When I went out to speak with his technician Curtis to inquire what exactly he had done to my car and why the check engine light was on the owner Lawrence told me not to be out there harassing his worker. I was amazed that he felt he could charge me nearly $500.00 on a repair but did not expect me to ask any questions. When they put my car back on the diagnostic machine it indicated CO2 Sensor problems. Curtis cleared it and suggested that I drive the car to see if it came on again. In less than 6 miles the light was back on. I had to go to the dealership to get this car repaired properly. My car overheated and stopped on the dealership technician in less than 2 weeks after the repairs from Action Transmission. The dealership asked if the coolant was added and topped off due to them having to add coolant after the car overheated and stopped on them and if there was a warranty on the work I told them I would try to find out. When I texted to inquire about the warranty on the work done on my car that was never mentioned verbally or in writing I got no response. When I inquired if they filled the coolant like they charged me for I got no response. I will push this forward legally if necessary. My final word is BEWARE of this predator who has little respect for single females who have the audacity to ask questions about what they are paying for. This has been MY experience with this "business" and Lawrence A.Giles.

The work performed was satisfactory, owner/mechanic is obviously knowledgeable and has been in business for many years. Like most auto repair shops, they so often fail to show their cost of parts plus the mark up, which can be significant depending on brand and who the wholesaler is. In most cases auto repair shops will buy after market products instead of OEM, which allows them to mark up the parts a 100 to 150 percent plus labor. This lack of transparency can cost the customer a good deal of money over an above what is considered reasonable. First consult a auto parts store for pricing on parts needed, you'll find that the retail pricing will be less than what your paying the auto repair shop. In most cases auto repair labor charges will exceed the cost of parts by 70 to 300 percent, a wide disparity indeed.

I'm a very busy working Mom with a son that plays sports so one thing I can appreciate is the valet service that DFW Storm Solutions offers. They came to my work and brought me the rental car and took my car to be fixed. They even brought the car back to me when it was done!! The time savings from dropping and picking it up myself is what made me want to use them. Not to mention I even made money on the deal because I referred some of my friends. Thank you DFW Storm Solutions for making my car look great again and for putting extra cash in my pocket!! See you again when the inevitable storm hits!! Dennette Berrios

Polite, efficient service. Sure it's pricy, but when you need someone to come to you and replace that battery of some other essential immediate service, this is a great company to know. Kenneth W.