Great Crew that will work with you. Great experience/ Very Knowledgea... read more Great Crew that will work with you. Great experience/ Very Knowledgeable staff Will be back for sure, Valerie
20 plus year customer but Parra lost me this week. I think the world ... read more 20 plus year customer but Parra lost me this week. I think the world of Ron. I've always felt Mid Cities would be honest and straight forward about what repairs were absolutely needed and which weren't necessary. Also felt I was getting competitive price. Something has changed over the last year or 2. Never felt I had to double check the cost they were quoting. Purchased a used pick up for new cabin in Michigan. Knew truck wasn't perfect but first repair quote was $5k. Really bigger issue was the cost of the repairs. I'm not a technical guy but in my research, I found their pricing to be very high. Honestly felt taken advantage of. Also happened with my daughters Mazda turbo replacement last year. $3500 repair on a car we sold last month for $3500. In past Mid Cities would of told me to not repair and get what you can for it. I depended on them for honest feedback and fair prices. Unfortunately, after 20+ years I'm in search of a new repair shop I can trust. Great folks at Mid Cities and I wish them the best.
Service met my expectations. I was satisfied with the experience of t... read more Service met my expectations. I was satisfied with the experience of the service personnel. Leaders, Doni and Jason, were excellent in explaining the pathway they were going to use to get Mercedes E350 repaired. I would not hesitate to use their services again.