Diagnostic services service near Farmers Branch, TX

Awesome place great customer service! Knowledgeable technicians. Reasonable and fair prices. I wouldn't go anywhere else but here to get car repaired.

I have been going to 3rd street garage for a little over a year and have had several things fixed on my jeep. One was the steering box in my jeep last year. When I picked up my jeep the airbag light was on. The mechanic told me to just unhook the battery and the light will go away. I did that and the light remained on. I called Melvin and he said bring it in. I also had a leak in my radiator so I went by there . They were suppose to fix the radiator and fix the airbag problem created when they were working on the steering box. I was even told by the mechanic that is was a clock spring that probably broke while working on it. When I picked up the jeep they fixed the radiator and did not fix the light. When I asked about it they told me they they need to order a special tool to see what the problem was but they said if it was the clock spring then its on them, and if its my airbags then its on me. WHAT??? My jeep was fine when I let you work on it and now there is a problem. It should not be anything I have to deal with. I called back to see if they had this "Special Tool" and was told that Melvin would call me back. That has been 5 days ago and I have not heard from anyone.. Also I find out from them that the whole time, including now, that my airbags will not work if I have an accident. I have had my kids in that vehicle quite a bit and never knew this. The place is ran horribly and is very dirty. I am sure they they have done some people right, but the experience I have had with them has been HORRIBLE. The fact is there is probably no special tool and they are just hoping I don't come back. The spring cost over $400 they told me and that's $400 that they should eat, not me. Save yourself the hassle and go somewhere else.

Kinney's always seeks to provide the best service possible. Part of that job is to spot problems and get them repaired. When people just do oil changes and NO MAINTENANCE they get big repair bills or at least they get asked to repair the vehicle in order to make it safe to drive. I see reviews where some folks think that being asked to keep their vehicle in GOOD repair is a bad thing.. they are very shortsighted to do that- just fix it when it breaks.

I was very impressed that they noticed my oil was extremely low since they were replacing a radiator. This shows how thorough they are, that they checked the oil without being asked. I was very impressed.

Kwik Kar of Allen has been proudly serving the area since 1993 and is a family owned and operated business. We are your convenient neighborhood destination for dealership quality vehicle repair, service and maintenance from our always professional and courteous staff. We are a certified State Inspection facility with 6 bays to get you in and out and on your way. But, it's about more than just a fast oil change - our experienced mechanics are ready to assist you with all of your auto repair needs. From air conditioning and brakes to radiators and timing belts, Kwik Kar of Allen is a full service auto repair facility with ASE certified mechanics. We invite you to stop by and see for yourself that we're the best auto repair facility in Allen. We will treat you like family, and your car like it’s our own. We look forward to earning your business.