Retail tire service near Friendswood, TX

If i could give this particular franchise a star rating of zero i would. I walked in and there was not a line nor an employee at the point of sale so i patiently waited with a general understanding of how business works and i knew since the employee was not there he was most likely helping someone else which turned out to be the case and i have no problem with that. However once he started talking to me is when my irritation began. To describe his attitude i would say he was put off in talking to me. I tried to explain to this person the specifics of my situations and in the middle of doing so the telephone rings and what he did next I did not expect any normal human to do he took the call with only an abrupt “hold on” to me plus the hold on finger that mothers give young children who bother them while they are on the phone. I thought next well maybe he is just going to say something like please hold or i am sorry please hold i am the only one on the floor and i am with a customer but no he did not. I was standing there watching this guy talk on the phone for 10 – 15 minutes helping another customer to look up several cars worth of tires. By that time i was very irritated at how rude this employee was to a customers. However once he got off the phone things went from bad to worse.. I told him the year, make,model, and sub-model of my car. The first thing he does off the bat is try to push the top of the line tires on me which is understandable but he did not ask what i was looking for which happen to be expensive tires but a specific brand and model i was researching and checking local companies over online. Then he quoted me the tire price which blew me away 800 dollars , when other local competitors and another Discount Tire which was close to my college had quoted roughly 580 – 600 dollars. When i asked why the tire price was so high he told me that he HAD to sell the tires with a 4 TPMS rebuild kit which i had not requested on the quote, however even if

We sell new and used tires of all brands and we fix flats, plug tires, and perform computer balancing. We discount 10% when you buy 4 sets of tires new or used.

Driver's Auto Repair is full-service, offering comprehensive and professional repair and maintenance ranging from oil changes to engine rebuilds. Our success is attributed to honesty, service quality and outstanding customer service. We offer an extended 36 months or 36,000 miles nationwide warranty on all repair services. Each location is equipped with Certified ASE technicians and the latest diagnostic equipment. Other conveniences include 24 hour on-call towing, free customer pick-up & drop-off, free Wi-Fi and a clean, comfortable waiting room.