Tried to up charge me. Told me I needed 4 tires and brakes- yes I need... read more Tried to up charge me. Told me I needed 4 tires and brakes- yes I need ball joints but trying to up sell and scare into servicing doesn’t set well. Especially when 2 of the tires were brand new- I replaced brakes and rotors 2 years ago so I knew those were also good. Overheard a tech saying we kinda slow- hmm I wanted to trust these guys since they did a good paint work before
Unfortunately this is the first time I've been there and left dissatis... read more Unfortunately this is the first time I've been there and left dissatisfied I've been coming to Santa Ana for 6 years even though they're quite expensive I've still never had to go back with a problem the same problem so I'm very disappointed that I had my brakes and rotors done and I'm still here in the same qtweaking sound Even though I trusted them so totally in my last visit I'm sure this will be my last but thanks for all the good work you did previously
I brought my car in for a new battery bc I was getting on the road and... read more I brought my car in for a new battery bc I was getting on the road and the voltage reading dropped to 12.4. They told me it would be a little over an hour. I called at 2 hours and the rep that had my car was supposed to call me back and never did. I finally got my car back after 3 hours. When I was driving back to Houston the voltage again dipped to 12.4 so I called Monday morning. I asked if they ran the electrical test after replacing the battery. He said they should have but it’s not with my invoice. He would check w the mechanic and call me back. No one has called.