have been with Acute for a few years now. Chris, Josh, Brandon and al... read more have been with Acute for a few years now. Chris, Josh, Brandon and all of the staff are absolutely wonderful. They really care about their customers. Extremely reasonable price wise and so many times, fixed small things free or told me what to do. Thanks folks. I have recommended you to so many many people and I will ALWAYS take my vehicles to you for repairs, questions or advice. thanks for always being there for me and all of your customers! Lenore Hutchison
Service met my expectations. I was satisfied with the experience of t... read more Service met my expectations. I was satisfied with the experience of the service personnel. Leaders, Doni and Jason, were excellent in explaining the pathway they were going to use to get Mercedes E350 repaired. I would not hesitate to use their services again.
Thank you Jason & Donny! AC cooling problem began with intermittent c... read more Thank you Jason & Donny! AC cooling problem began with intermittent cooling- contacted grapevine Import Car Care and spoke with Donny. He turned us over to Jason and with COVID 19 contactless service, Jason did a great job! We were notified it was Honda’s infamous CRV clutch failure (a recall issued in 2012-13, but if it wasn’t failing, your vehicle didn’t qualify); Jason posted the diagnosis by email, called and discussed repair, answered questions, wanted our verbal affirmation to complete repair! We have a 2 yr warranty, and cold AC! Just in time-
