Ford service near Irving, TX

Took my car in to replace both front and rear gaskets for oil leak and replace the rack and pinions. My car on in their shop for 3 days. On the day I picked up the car and drove off, the car made a loud whistle sound, unable to turn my wheels. I manage to drive back to the shop and the owner had to correct the issue. The rack and pinion was leaking power steering fluids all over. part of the rack and pinions was left loose as well. As for the oil leak, my engine is still leaking oil. They did not made the repair to replace the front and rear gaskets but instead charge me for it. To this day which is 3/31/2025, my engine is still leaking oil. I am filing a law suit to recover my money they stole from me. DO NOT TRUST THESE GUYS. DO NOT BRING YOUR CAR HERE!!!! YOU HAVE BEEN WARNED! If there are a negative -5 Stars they deserve it.

Stay away from this place. They are shysters. Horrible business people and they use every trick in the book to wear you down. I bought a Used BMW Engine that came from a Vehicle that was totaled in a Rollover in June 2009, from them in October 2012. They only way they would accept payment was to deposit Cash into their National Bank Checking Account. After I bought the engine and it was installed by a Reputable BMW Mechanic, there was no Oil Pressure. There was also moisture found in the oil residue of the engine. The Salesman, Eddy, at All Star Imports said give him some time and he will find another Engine. After almost two weeks he said he could not find another and to send him the engine back at his expense and he would refund me the entire amount of $5,700. After doing so they now have the engine and my money. They have now changed their attitude and say that my Mechanic forgot to put oil in the engine and ran the engine long enough with no oil and blew the engine. They now want to repair the engine and deduct it from the money I sent them. They never call back, I have hounded them incessantly. They are taking their sweet time and never let you contact anyone who can make decisions. It's a mystery who the Boss is and they say he'll call back, and never does. They use their broken English as a crutch and have more American nick names for each other than you can shake a stick at. The bottom line is it's their word against mine. It's a used engine. Did it ship damaged or did my mechanic forget to put oil in it and run it until it blew. I lost $3,000 installing the bad engine and now they are going to fix their engine with my money. The car was in a rollover accident, if it ran upside down it could have done the damage. If they didn't store the BMW Engine properly, that it sat for 2 years, the Crank Vents could have clogged and cause a vacuum which could have caused this. Either way they said they tested the engine before they shipped it which I don't believe. The

Need quality work at a fair price. This is the place to be. I have used this shop for all my cars over the last 18 years. Best diagnostic in town plus 1-time fixes. They get it done right the first time. Ryan A. Richardson, TX

The guys were very kind and took the time to be clear when explaining the work they were completing for me and my wife. I will send my friends to A-1 no problem!

Top notch organization. I recently purchased a used Volvo and I needed a mechanic shop that I could trust. I made several requests to about 10 different shops and this was the only one that responded in a timely manner and with a professionally written quote and a phone call. This was also the farthest from my home than the others I had send inquiries to. So based on the quick professional response and a couple of phone conversations that impressed me, I chose European Auto Tech. Arthur and Caesar were friendly, efficient, knowledgeable and even had my car ready the next morning. Originally they said they may have it for a couple of days, so they were actually ahead of schedule. They did find a few things that needed immediate attention and they called me to see if I wanted to proceed and didn't add any extra labor charges onto the bill. They were more than fair on the pricing. All the way around, this was a great experience. Suzy Mullins

Do not use this company. I paid $220 for a service he did not provide. He supposedly filled my car with freon and I was told it was a little cooler but still warm I had to pay an additional 100 to have freon put in my car and was told it did not have any freon. He lied and no service was provided. This company is a RIP OFF. DO NOT USE THEM

I was really hoping to find a great honest mechanic in the area and thought Mastertech would be that place. But we took our Mini Cooper in to get an inspection done and for some reason, on that day, the service engine light was on. Therefore, they couldn't inspect it. We paid for a diagnostic test to be done so we could get the work required done to pass inspection. We were told that the part would need to be ordered and it would take about 2 days to come in and it would take 1/2-1 hour for the service. I was quoted a price over the phone for the repair. He told me that Mini did not carry the small part that was needed and that he was going to have to get it from another auto parts store and go pick it up. He said that Mini only sells the entire assembly which would be much more expensive. But over a week went by without a phone call to tell us the part had arrived. So we called on a Wednesday and they said they would call back. Never did. We called the following Friday and they said they would call back. Never did. So we called the following day, Saturday, and we were told that the tech guy who quoted me the service was now in the hospital and that they couldn't do the repair because they don't know the exact part to get. They referred me to Mini and to get a rental from them, which is now going to cost me major $$. Remember...the tech guy told me that Mini does not sell just the small part needed (only the entire assembly). Not to mention that Mini (the dealer) charges 300% on their parts and labor. Chris, the one I spoke to on Friday and Saturday, seemed to not know anything. He just told me to take it to the dealer. If I would've known they wouldn't do the repair, I would've had the diagnostic test done elsewhere (somewhere that could). Because now, I am out that diagnostic fee and it cannot be applied to my repair as they promised. I feel terrible that the tech guy is in the hospital, but it shouldn't be that difficult to know which "pigtail" to use in our car when they have all my auto information on file (make, model, VIN, etc.). VERY UPSET AND DISAPPOINTED!!

Welcome to Our Service & Repair Department Plano Subaru Car Repairs - Subaru of Plano Proper repair and maintenance is essential to getting the most out of your Subaru, and ensuring it drives well for a very long time. Our Plano Subaru repair center has professionally trained technicians with the necessary skills to get your car, truck or SUV into top shape. From oil changes, alignments, and Texas inspections; to major repairs on your engine and drive train; our technicians will take care of your Subaru vehicle like it was their own. Located at 4480 W. Plano Parkway, Subaru of Plano is your convenient greater Plano Subaru service and repair shop. If you'd like to schedule an appointment at Subaru of Plano, please take a moment to complete our service form or call us at (800) New-Subaru. Hours Monday: 7:00am - 6:30pm Tuesday: 7:00am - 6:30pm Wednesday: 7:00am - 6:30pm Thursday: 7:00am - 6:30pm Friday: 7:00am - 6:30pm Saturday: 8:00am - 4:00pm Sunday: Closed Quick Links

City Garage is not just an auto repair shop. We aren’t just about getting an oil change, or brake repair, or transmission repair. At City Garage, we are about our customers. We are about DFW. We started in 1993 with a single location in Plano and today we serve 14 locations throughout the Metroplex. And we are not a chain; every single location is locally owned and operated. We grew from that one auto repair shop in Plano into what we are today because we don’t just work on cars, we work for you, our customer. Our goal for each customer that walks through our doors is to provide the very best service and customer care we can so that when you leave, you are happy with your experience. Whether you are in for a routine oil change or something much more complex like transmission repair, we will give you the attention and professional service we have come to be known for. Our ASE certified mechanics are here to make your auto repair a hassle free experience and we will never pressure you to get work done you don’t need or want. That’s just part of the impeccable ethics we demand from all of our employees. We are here to fix your problem and get you back on the road, not sell you services you don’t need. You can be sure your repairs are done right when you come to City Garage. Every one of our locations is a AAA Texas Approved Auto Repair facility, a designation that is hard to achieve and even harder to keep. Customer service is not the only thing we pride ourselves in, we make sure we get the job done right. Whether you need brake repair or a complete engine overhaul, or anything in between, come on in to City Garage and let us take care of you and your car. Let us earn your auto repair business.