Service stations service near Keller, TX

Service met my expectations. I was satisfied with the experience of the service personnel. Leaders, Doni and Jason, were excellent in explaining the pathway they were going to use to get Mercedes E350 repaired. I would not hesitate to use their services again.

I wanted to wait a bit before posting a review just to be positive I was as pleased with the work as I initially thought, and by golly, I am! Due to Covid restrictions (I guess) my regular repair shop has been closed, and my car was making scary awful noises as I drove (never a good feeling). Car repairs are never easy for a single gal that knows absolutely zero about cars, especially when looking for a new mechanic (get ripped off much)! Anyway, I was given a recommendation by someone I barely knew to go to Jerry at Christian's Auto Repair, and man oh man, am I thrilled I acted on the recommendation! My car is older (2008), and it is driving like a brand new vehicle. I look down and I am going 85 mph (I never normally speed in my "beater" car), and the ride is as smooth and quiet as a new car! Thoroughly pleased with the kindness and professionalism I received at Christians on Dallas Road in Grapevine, and I will be return there going forward for maintenance and repairs. Thanks so much Jerry!

This company has been wonderful to me! They saved my bacon a couple times! Charles came out and help me the first time and discovered some major things wrong with a car I bought. I found out it was bad. I was able to turn it in and get another wonderful car. And Charles came out before I got the wonderful car and help me out again. The receptionists are great and friendly. I can't say really enough for this company. Laure H.

Found my new shop. Knowing they offer a shuttle service is a huge plus, but the service and fair price is what I'll come back for. My mechanic worked with me on my parts issues and I feel like I got a good price for quality installing shocks all around. Staff made it as painless as possible and truck drives like it did new. Thanks gang :)

Bob Parra runs a well-managed and professional auto service. We have used them for years and each time they have performed beyond our expectations. From the time you come in to the time you pick up your vehicle, the staff is friendly and knowledgeable. They explain things at a level I can understand. They do not pressure us. They explain the facts and help us determine the best solution and timeline. Each time we bring in our vehicle, they give it a good inspection so we know we are driving a safe vehicle. It used to be hard to find a good car repair shop. I don't know if that is true for today because we have gone to Parra Car Care for so long. If you are looking for a top-notch shop that respects it's customers and tries very hard to please them then this is one of the best. They are great mechanics!

Brent from Wrench did a great job servicing my truck. He was on time, got the job done quick and exceeded my expectations when he found and corrected a few other issues while completing his inspection. After using Wrench for the first time I can't see any reason to take my vehicle in to a shop for service or repairs ever again. Mike H.

I had a slight fender bender that did not break the grill; however, it broke the radiator and the check engine light came on. The car overheated on the way to court. This location was less than 1/4 mile away, so I stopped and took a chance. Worse mistake of my week. That is compared to being attacked and having to get stitches, having a fender bender, having to get a hotel and extend my stay and surviving a low-grade tornado that damaged the rental car. This still was the WORST experience. I was treated rudely, up charged for labor after they had my car for 5 days with no callbacks or updates even though I called them daily and was promised repeatedly to advise on what was done or needed. When I got the car back the check engine light was still on. When I inquired about it I was insulted by the owner who told me that the light was off when they finished with it but I picked it up 30 minutes after they closed from their receptionist LaTonya who I texted back to advise that the check engine light was still on and called the two numbers I had for Lawrence with no answer or response back from LaTonya or Lawrence A. Giles. The next day March 14, 2019 when I came back into the shop and began asking questions about the work that was done and upset that my car was running rough and the check engine light was still on I was advised by Lawrence that he understood why I was attacked as I didn't know when to be quiet and that he was doing me a favor. That confused me as he charged me $40.00 diagnostic, then $350.00 parts and labor then an additional $125.00 for additional labor. When I asked for a credit for the diagnostic fees because he did the work four times he finally gave me a $20.00 credit. When I admitted that it was my fault for choosing an unprofessional business that I had not researched due to my car overheating and his proximity to the court where I had an appointment. When I went out to speak with his technician Curtis to inquire what exactly he had done to my car and why the check engine light was on the owner Lawrence told me not to be out there harassing his worker. I was amazed that he felt he could charge me nearly $500.00 on a repair but did not expect me to ask any questions. When they put my car back on the diagnostic machine it indicated CO2 Sensor problems. Curtis cleared it and suggested that I drive the car to see if it came on again. In less than 6 miles the light was back on. I had to go to the dealership to get this car repaired properly. My car overheated and stopped on the dealership technician in less than 2 weeks after the repairs from Action Transmission. The dealership asked if the coolant was added and topped off due to them having to add coolant after the car overheated and stopped on them and if there was a warranty on the work I told them I would try to find out. When I texted to inquire about the warranty on the work done on my car that was never mentioned verbally or in writing I got no response. When I inquired if they filled the coolant like they charged me for I got no response. I will push this forward legally if necessary. My final word is BEWARE of this predator who has little respect for single females who have the audacity to ask questions about what they are paying for. This has been MY experience with this "business" and Lawrence A.Giles.

Had my corvette worked on recently, as always I received top quality service from start to finish. Mr. Wagner was especially helpful with his excellent technical insight and suggestions. Superior customer service and solid professional repairs will continue to earn my dollars, Thanks Brian Schafer

They repaired a cluster and a torque converter

have been with Acute for a few years now. Chris, Josh, Brandon and all of the staff are absolutely wonderful. They really care about their customers. Extremely reasonable price wise and so many times, fixed small things free or told me what to do. Thanks folks. I have recommended you to so many many people and I will ALWAYS take my vehicles to you for repairs, questions or advice. thanks for always being there for me and all of your customers! Lenore Hutchison

I was a customer for a very long time until You started using predatory practices. I’m out . I noticed other people doing the same thing . It’s a shame .You had such a good rep and well now you just don’t.

As always very professional!!!

Mike Mebane (big Mike) quoted me $2,303.39 to replace a brake actuater on an 08 S550. A few weeks later I had to return due to a squeaking noise coming from the rear wheel area. Mike said the bolt used in the repair was too long and it has been corrected. But now the car is leaning the passenger side air struts are now bad which will be an additional $2,438.58. During this process of driving my car from the rear of their business to front parking area, my fender weld was damaged cutting a groove around my passenger front tire and my car accumulated paint overspray from the paint and body shop next door. I asked Mike if I could get a wash, his response was their not a car wash ??. I expressed my experience in the form of a curtesy note left on the desk of the owner Josh on the day of pickup 06/30/22. Josh didn’t reach out until 07/11/22. The day of Josh reaching out I explained everything again. He basically said he wasn’t responsible for the overspray but if I send him the invoice for the purchase of my tire he will reimburse me. I had the tire replaced the day of our conversation sent Josh the invoice per request and followed up with a call to verify that the invoice was received. Josh (owner) hasn’t rectified the issue as of yet 07/18/22. It appears he doesn’t plan on doing right by me. There wasn’t anything wrong with my struts prior Sam & Joes correcting the bolt that was too long and my tires maybe had 250 miles on them. After that entire experience with Sam & Joes all I asked of Josh was to replace the tire. He Failed. My $2,303.39 visit cost me $5,023.85. Just heads up trying to cut cost at Sam & Joes may cost you more. Mr. Rivers

The work performed was satisfactory, owner/mechanic is obviously knowledgeable and has been in business for many years. Like most auto repair shops, they so often fail to show their cost of parts plus the mark up, which can be significant depending on brand and who the wholesaler is. In most cases auto repair shops will buy after market products instead of OEM, which allows them to mark up the parts a 100 to 150 percent plus labor. This lack of transparency can cost the customer a good deal of money over an above what is considered reasonable. First consult a auto parts store for pricing on parts needed, you'll find that the retail pricing will be less than what your paying the auto repair shop. In most cases auto repair labor charges will exceed the cost of parts by 70 to 300 percent, a wide disparity indeed.

Easily set up an appointment online, and alignment was done quickly and well!

Take all of my cars there! The greatest place!! The new management is great! They really want you to leave happy from there!! Let's support a local business owner!! Driton Mehmedi

Polite, efficient service. Sure it's pricy, but when you need someone to come to you and replace that battery of some other essential immediate service, this is a great company to know. Kenneth W.

Kwik Kar, Oil Change and Auto Care, we’re the automotive service professionals you can trust! Our technicians are ASE Certified Master techs and we use the latest tools and equipment when servicing your vehicle. We specialize in all domestic and Import vehicles.

The service at Loeffler's is great as always. Josef and Joel are always top-notch and responsive to the care and feeding of my older 190E.

Kinney's always seeks to provide the best service possible. Part of that job is to spot problems and get them repaired. When people just do oil changes and NO MAINTENANCE they get big repair bills or at least they get asked to repair the vehicle in order to make it safe to drive. I see reviews where some folks think that being asked to keep their vehicle in GOOD repair is a bad thing.. they are very shortsighted to do that- just fix it when it breaks.

DO NOT RECOMMEND!!  I needed an alignment on my vehicle. Called a few places and the one that seemed to have a better deal was dfw frame and alignment. The alignment was quoted at around $60 which seemed pretty decent. Little did I know that after taking my car in to dfw frame and alignment, it quickly went from $60 to about $600 worth of work and repair. On top of that, it cost $42.50 just to tell me that.....  without having anything done to the car!! Diagnostic fees... It is posted on the counter top handwritten on a piece of paper. But unless your looking for it,  you wouldn't catch it. Nor do they go out of their way to let you know there is a diagnostic fee. They wouldn't do the alignment unless I first replaced my front tire. Otherwise it would void any type of warranty with the alignment service I was needing.  They stated that my front two axles would need to be replaced as well which would bring it up to about $600. But never once was it ever verbally discussed that just from them taking my keys and getting my car on a lift to find this out would cost me $42.50. The employee did state however, that if I were to come back to get my axles done the $42.50 wouldnt be charged again for the work...... But it would NOT be returned if I got the tire replaced and came back the next day to get just the alignment done.  I did clarify with dfw alignment that had I had good tires,  they would have gone through with the alignment and not charged me the diagnostic fee. Doesnt make any sense to me. Bottom line, had they been a more upfront that there would be a fee regardless of any work being done, I might have considered giving them a try. It just feels sneaky to me really set the character of the place. I'd personally be more loyal with my business to a place that doesn't try to outsmart you or always give you the upsale. just good quality and trustworthy service. I'm still looking for one. But dfw frame and alignment is definately out of that category in my book.