I have been need to write a review for this shop for almost a year now... read more I have been need to write a review for this shop for almost a year now. There is a much larger "Subaru shop" that has given this place some huge negative critisism over the last few years online and yet this place continues to grow. Everytime I go up there it is bigger and better everytime. I had my 08 Outback XT engine rebuilt and then had the car tuned there back in February of 2014. Since then the car has been nothing but awesome. I chose Auto Science because of the atmosphere and the quality standards they use to put cars together with. I do find it quit dissapointing the length some people go to defame this place. The reason for this review is I met Adam at the other shop where he works and just put 2 and 2 together. This guy is leaving bad reviews everywhere and has been doing it for months, just check the dates on them. To all the Auto Science employess,Keep it up, yall kick ass!
I got a rock chip on my front window about the size of a dime. I call... read more I got a rock chip on my front window about the size of a dime. I call 1st Class Auto Glass because they were one of the first sites to pop up when searching on the web. When the guy arrived at my house he was with a different company. After he repaired my window I raised the concern that it still looked the same as before he started. He said not to worry, guaranteed it was fixed and said they would replace the window if the crack spread from this chip. The next day I called back 1st Class Auto Glass to let them know my concern and ask for a receipt from them instead of this other company. I also find out that they contracted out the work to this guy without letting my know. Two days later the crack spread across my window beyond repair. When I called back 1st Class Auto Glass he said they never warranty the window and could only give me the original $70 toward the price of a new window if I have them do the work. I asked why they do not warranty their work when It was clearly not completed correctly. He told me I didn't know what I was talking about, they will not pay for anything and hung up the phone. I have never dealt with a more rude individual on the phone. If you are looking to get a crack fixed look to a more reputable company, I wish I would have. Now I will need to pay nearly $1000 to get my window replaced! There is no recourse for a bad repair on their part. If the window breaks they either keep the money from the chip repair or you have to use them to replace the window. Either way they win and you lose!! DO NOT use 1st Class Auto Glass. Horrible service, horrible treatment, horrible company.
I have never had to replace my windshield before, just clueless! Heard... read more I have never had to replace my windshield before, just clueless! Heard good things about Curtis and his company so I thought I would give it a try. I called him and he talked me through step by step what I needed to get done. And being easy on the wallet also! Him and his team was great. Came to my work in less than an hour I made my appointment, and they were in and out in no time. They even gave a quote to my co worker! Good people, very helpful and did an amazing job on my car. They have found a life long customer for sure.
