1st Class Auto Glass
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8:00 AM - 5:00 PM
Contacts
About us
1st Class Auto Glass repair and windshield replacement - Serving the Plano, Dallas area. We repair and replace auto glass for all vehicle types including fleet service. Broken windshield or car window? Trust America's experts with your auto glass repair and replacement needs. We come to you!
Services offered
Auto Glass Repair,
Window Tinting,
Windshield Repair,
Makes this shop works with
Alfa Romeo,
Aston Martin,
Audi,
Business hours
Monday
8:00 AM - 5:00 PM
Tuesday
8:00 AM - 5:00 PM
Payment options
Visa , American Express, MasterCard, Discouer, Cash, Insurance
Meet the Owner
Curtis Mitchell
Owner
Photos and videos
Reviews
Submit your review
Overall rating
Overall rating based on 3 reviews
3 reviews for 1st Class Auto Glass
Anonymous
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June 17, 2013 at 7:17 PM
Windshield Repair
I got a rock chip on my front window about the size of a dime. I call 1st Class Auto Glass because they were one of the first sites to pop up when searching on the web. When the guy arrived at my house he was with a different company. After he repaired my window I raised the concern that it still looked the same as before he started. He said not to worry, guaranteed it was fixed and said they would replace the window if the crack spread from this chip. The next day I called back 1st Class Auto Glass to let them know my concern and ask for a receipt from them instead of this other company. I also find out that they contracted out the work to this guy without letting my know. Two days later the crack spread across my window beyond repair. When I called back 1st Class Auto Glass he said they never warranty the window and could only give me the original $70 toward the price of a new window if I have them do the work. I asked why they do not warranty their work when It was clearly not completed correctly. He told me I didn't know what I was talking about, they will not pay for anything and hung up the phone. I have never dealt with a more rude individual on the phone. If you are looking to get a crack fixed look to a more reputable company, I wish I would have. Now I will need to pay nearly $1000 to get my window replaced! There is no recourse for a bad repair on their part. If the window breaks they either keep the money from the chip repair or you have to use them to replace the window. Either way they win and you lose!! DO NOT use 1st Class Auto Glass. Horrible service, horrible treatment, horrible company.
Anonymous
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July 31, 2012 at 12:24 AM
Replaced windshield
I have never had to replace my windshield before, just clueless! Heard good things about Curtis and his company so I thought I would give it a try. I called him and he talked me through step by step what I needed to get done. And being easy on the wallet also! Him and his team was great. Came to my work in less than an hour I made my appointment, and they were in and out in no time. They even gave a quote to my co worker! Good people, very helpful and did an amazing job on my car. They have found a life long customer for sure.
Anonymous
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June 26, 2012 at 11:39 AM
Windshield Replacement
1st Class Auto Glass + 1st time Customer = Satisfied Life Time Customer! Scheduling was easy with accommodating appointments to fit my busy schedule. Curt was quick to offer to come to my home or place of employment. Technician was meticulous and professional. A self-proclaimed "perfectionist". He educated me about the technique required, then he executed it perfectly. Thank you Curt and Don for your expertise. This 1st time Customer has become a Satisfied Life Time Customer!