Auto inspection service near League City, TX

Came in for transmission service January 2017 and was told it would cost $600 to look at the transmission. I paid cash, got a hand written receipt, and I told Daniel (manager) to call me with an estimate. He calls me for with the initial estimate of $5000 less the $600 so $4400. I told him to wait for repair so I can talk to my wife, and that I’ll call him the next day. I called him the next day, and he said he’s completed repair of the car. I told him I did not agree to start, so he starts lowering the price to $3200. When I go pickup the car the next day, he tells me one of his porters got into an accident with my car (they said it was the other driver’s fault, which other driver said he was the porter’s fault). Long story short, I ask for owner’s contact info and he says it's private. I contacted him 17 times to get my car fixed (January to end of March). Car was left at the shop for over 1.5 months (tires went low). After which I took the car home and also inspected the transmission and found out the transmission dust cover was missing. I came back immediately and Daniel said he would not install the dust cover & claims it was missing before the repair which he also admitted that he would contact me if anything was out of the ordinary during the repair. After 3 months, Universal finally fixed my car due to the collision but with a very bad paint job/bondo work and missing/broken parts which I had to go back/forth to get fixed. Buyer beware of always negotiable transmission prices and no dust cover being re-installed. If they get into a collision with a customer vehicle, they never gave me their owner’s contact information and their shop insurance to make a claim after repeated requests, so I doubt they are insured. It’s also interesting that my $600 initial cash deposit is not included on my final receipt (only the $3200).

Dishonest people,they will find something wrong that does not require fixing to get inspection sticker. I was told my power steering fluid was bad as well as the brake fluid, none of this is needed to inspect vehicle.

On the star rating you have to give one or else I'd give negative four! Do not use this shop. They had my car three times for A/C service the same problem. and never did fix it correctley. I had to end up taking it to another shop who did fix it, return the parts to this shop and end up paying a large labor charge for nothing but major inconvenience. I cannot really overstate how much this end up costing me in money, suffering through a heat wave with A/C not working. As well as attitude from the owner over giving me a refund for the parts as well as asking for parts back that he did not even put on. Again do not deal with these people.

ENIOR CITIZEN RIP-OFF. They told us the car needed repair before it could get an auto inspection. Being Senior Citizens, we told them we could not afford to have the car repaired for two months and we would bring it back for inspection after that. The man said we still had to pay for the inspection that day - and we have never, never, had to pay for an inspection if our car needed repairs. But he assured us that we would not have to pay again, just this one time. However, when we took our car back two months later, as we told him, we were told we would have to pay a second time, that we should have had it repaired in 10 days. We reminded him of what we were told and he still insisted on a second payment. Lying for money is not acceptable, especially to Senior Citizens who have to carefully pay for anything.

At Key Auto Werks, we have taken all the steps to ensure the highest quality service for your import vehicle. Our shop is an Official Bosch Authorized Service Center, which means our quality must meet their highest standards (something not every shop can do)! We are also a recognized by the state as a Texas Emission Repair Service Center, meeting the strict regulations they require. As members of the ASA, ASE and TIAA, we are actively staying on top of every new automotive and industry trend. Also, all of our auto repairs come backed by a 12-month / unlimited mile warranty so you can be completely confident bring your vehicle to us. From brake checks to check engine light problems, to more advance problems, we’ve got you covered! We love what we do and our ASE Certified technicians take pride in each and every automotive repair we perform. We never want our customers to pay for unnecessary work; so we take great efforts to diagnose and repair only what is needed. We also stress the importance of regular vehicle maintenance to all of our customers. We know that keeping your car in tip-top shape will help reduce the need for more costly auto repairs down the road. Our philosophy is to treat our customers as we would want to be treated – with great service and fair pricing. Our team is here to help you every step of the way, so stop by or call us today.

Full service automotive repair and maintenance on Standard and High Performance vehicles. Friendly Service and Competitive Prices. ASE Certified.