This is my first experience with Japanese Auto Repair. What a great fi... read more This is my first experience with Japanese Auto Repair. What a great find! These guys really know what they are doing. Had a check engine light on my 2016 Prius come on. Upon arrival at their shop, the first thing I noticed was that David, the owner, had all of his training certifications and credentials for Toyota up on the wall which gave me a high level of comfort. I also got a real feeling of trust when dealing with Tony who took care of me. These guys are honest and take the time to explain the issues. Their pricing was also very fair. I took it to them at 11 am yesterday and they had me out by 5 pm. I will be taking my Prius back to Japanese Auto Repair for any future work I may need. Derrest S. Farmers Branch, TX
By far the best service that I have received. I chose Bill due to th... read more By far the best service that I have received. I chose Bill due to the reviews that I saw here ans the fact that he's in Aviation like my husband, so I knew he knows his stuff. He's quick to respond, courteous, knowledgeable, friendly and honest. Everything that you would ever want in a mechanic. He looked at our car & gave us an initial diagnosis. When our part came in, he was quick to get the work done quickly and most importantly, correctly. We're riding back in cold air again!! AND his prices are reasonable compared to dealerships and franchises. We wont go anywhere else from now on. We have our family mechanic for life. If you need ANYTHING involving AC for your car, do not call anyone else but Bill. He will take GREAT care of you. THANK YOU, BILL!!!
I was very impressed that they noticed my oil was extremely low since ... read more I was very impressed that they noticed my oil was extremely low since they were replacing a radiator. This shows how thorough they are, that they checked the oil without being asked. I was very impressed.
