European car repair service near Pasadena, TX

Quoted the price of $200 plus tax over the phone and was later told the charge was $276 plus tax due to the programming of convertible top. I expressed to the mechanic, who I assume was the owner, the price I was told and I would like it to be honored. I was then told by the mechanic I was quoted $212.50 plus tax over the phone which I expressed was not what the lady told me. In addition to not being charged the right amount I asked the receptionist if it’s possible for the mechanic put the battery housing cover back on the battery once complete since an O’Rileys worker removed it to inspect the battery. She stated it wasn’t a problem which I later discovered it was not done. I’m extremely dissatisfied with the level of service I was provided given it was my first time having maintenance done at the shop.

I wish I could give the idiots a negative amount of stars. The owner is the leader of the idiots. I have went here for the last 5-6 oil changes. This time is different because now I trust them to do an oil change and wheel alignments. I wait 2 hours for them to complete my services , when they are done I get into my car and leave. Once into my car I notice it’s hesitant and barely goes forward when I press the gas. Next thing I notice is my rear view, everything behind me is white. There is a ton of smoke coming from my tail pipe. I call them and I return heavily upset. This is my only vehicle. I bought it with 50k miles, I drive Uber for extra cash so I now have 220k but I’m always keeping the maintenance done in the car. The car is very well kept. New tires oil change brakes is all I ever change. I basically brought my car here normal and left with my car smoking and not going forward. The owner refuses to acknowledge my concerns. The mechanic who did the work acknowledged my concerns and also that it wasn’t smoking it had any issues when I brought it there but they wouldn’t let him check it out. The receptionist was very argumentative. Wouldn’t acknowledged how I felt about coming for a routine oil change ending with my car needing to be towed away because it wasn’t drivable. . The owner then says it’ll be 120$ to check out the issue that they caused. His also says ‘take me to civil court and let them take care of it because I’m not fixing it.’ I called the police and was told to leave and it’s a civil issues. Please save yourself the time and money in the long run by dealing with a reputable car repair shop. Update : they put 10 quarts of oil in my vehicle and the car only takes 5 quarts.

Thank you Sandy for making my experience such a good one! Your caring and attentive ways will always keep me coming back! Thank You for all you do and always going above and beyond!!

I have had prepaid service on my Mini Countryman S so I only had that experience. After that plan ended, the first time I took my car for service because the engine was kind of sputtering, I received a diagnostic that I had to change my spark plugs and a couple of other minor adjustments and they gave me such an outrageous quote that even the Mini serviceman was surprised! Fortunately I found Uptown Motorwerks and made the drive there. Wow, what a relief. Not only were they very fast and courteous, they helped me decide what would be better to do asap, what could wait. I left them my car and had a guy from their shop drive me back to my house (not a short drive). My car was ready the very next day and a great price and has been running perfectly after that. I cannot recommend them enough.

Omg I was stranded on the side of the road and Jack stopped to help when he did not have to I am so so grateful to him and all the knowledge he gave me on my 2007 toyota prius thank,you so so much jack you are awesome and I really aprreciate your help as well Lakeisha J.

The worst experience ever took my car there cause my gear wouldn't go into park so he charged me 150.00 to look at it then disassembled my shifter and left it like that with no solution said he couldn't find parts for it said for me to go look for another solution for it. And then they had disabled my car alarm and they couldn't get it to work again and Dave tells me they don't know how to get it to work. Well first off my car was fine when I got there my alarm worked. And they did nothing to help to get my alarm working he tells me go to an alarm company to get it fixed. I will never go there again shity service they will take you money with no problem at all. So my shifter doesn't work my alarm doesn't work and I am out 150.00 so people don't go there I am not sure they can help you they didn't help me at all.

Very professional and great efficient work

Courteous and professional service, including shuttle service to work, and vehicle was ready earlier than promised.

After double checking repairs, air and brakes are working. Thanks Mike.

These guys fixed my car’s leaking oil problems. The garage is clean now.

My service visit with David's Auto Collision was great! Muriel and Victor really took care of me, both of them really made my visit pleasant. Muriel and Victor was very polite and professional and displayed great customer service overall and did an outstanding job with repairing the leather on my driver seat and console. The dealership wanted to charge me over $2000 for my Infiniti FX35. Glad I found David's Auto Collision great work and a lot cheaper then the dealer.

Personable and not a bad location either. This isn't a big shop, but they are friendly and knowledgeable. They specialize in Jaguars, Land Rovers, and Mini Coopers. I must be one of many people who hate the Mini dealership (I drove all the way to the Woodlands to buy my Mini after reading reviews of Momentum Mini, but it's not practical to go there for maintenance). It's strange that I didn't hate Momentum Volvo when I had one....is it just the Mini folks for some reason? Mike is chatty and tells you what's going on with the repair, and knows what's going on with my car. I was so glad to find them.

I found the details of this place over the net. Wasn't sure when I first arrived and left my car repairs. But the gentleman (Mr JR) who worked on my car was extremely good at his job. He performed a thorough checkup, found the root cause and fixed my car. I would definitely recommend his workshop for Transmission related issues.

great job. very professional. quick installation

They have worked on a 2006 Mini Cooper of mine several times and had nothing but positive experiences with them.

My vehicle had misfire code, I took it in they repaired it and it was fine for a while but then I had the same issue just over a week ago I took it back they said it was a faulty coil. They warranted the work but, the check engine light is on again and it’s the same issue!!! This place was recommended to me so that’s why I went but I live about 45 min away and I’m afraid my vehicle will not make it.