Mercedes benz service near Plano, TX

I got a rock chip on my front window about the size of a dime. I call 1st Class Auto Glass because they were one of the first sites to pop up when searching on the web. When the guy arrived at my house he was with a different company. After he repaired my window I raised the concern that it still looked the same as before he started. He said not to worry, guaranteed it was fixed and said they would replace the window if the crack spread from this chip. The next day I called back 1st Class Auto Glass to let them know my concern and ask for a receipt from them instead of this other company. I also find out that they contracted out the work to this guy without letting my know. Two days later the crack spread across my window beyond repair. When I called back 1st Class Auto Glass he said they never warranty the window and could only give me the original $70 toward the price of a new window if I have them do the work. I asked why they do not warranty their work when It was clearly not completed correctly. He told me I didn't know what I was talking about, they will not pay for anything and hung up the phone. I have never dealt with a more rude individual on the phone. If you are looking to get a crack fixed look to a more reputable company, I wish I would have. Now I will need to pay nearly $1000 to get my window replaced! There is no recourse for a bad repair on their part. If the window breaks they either keep the money from the chip repair or you have to use them to replace the window. Either way they win and you lose!! DO NOT use 1st Class Auto Glass. Horrible service, horrible treatment, horrible company.

Awesome place great customer service! Knowledgeable technicians. Reasonable and fair prices. I wouldn't go anywhere else but here to get car repaired.

i lost faith in Overseas Car Care, aka Overseas Service Haus, aka Overseas Service Auto Haus after having my car there for 3 months for a bad fuel pump. had it towed to another shop only to find out that they Overseas had removed about $2000 worth of perfectly good parts and threw them away. They refused to replace them. to give them 1 star makes me sick.

There were a few problems in getting the job completed this time, which has not happen in the past. However, the car is running fine at this time.

I have a Porsche 911 turbo transmission that has a known defect. Porsche does not warrant the problem an according to them there is no fix. Their guidelines are to replace the transmission. 18,000 dollars. I found Joe and eurofix on a Porsche forum where another owner had his transmission fixed by them. I called Joe and he said he could repair my car. It is not easy to transport a car to mechanic 700 miles away but Joe's confidence and professionalism put me at ease. I have my car back and it is running great. Thanks Joe Gabrel L.

I was blown away. Chris was the gentleman that came out to look at my brakes on a Lexus IS250. I have a squeaking noise that happens at the end of the breaking. I was prepared to spend what their quote told me I was going to spend which was a great price to begin with. After he looked at my car, he stated a brake job was not needed. He did state that the reason there was a squeaking noise was due to the rotors on the front had a groove in them due to they should have been replaced when the brakes were done. He stated that I had up to a year left on the pads and that he would recommend waiting until then to do so. He did not want to make me spend my hard earned money until I had to to fix the problem. I have never had a repairman tell me not to do work to my car. Fair, Honest, and punctual. I will call these guys when it is time to do my brakes in the future. They looked out for my interest not just theirs. Rare in today's world.

Chris has been amazing to deal with and has really gone above and beyond when working on our Prius. Great to have an option other than the dealership. I would very highly recommend! Sandra Burrus Toyota Prius Owner

Always our shop we go too. Our vehicles are expensive to work on, but Raffi always tries ways to save here and there for us. We recommend AutoScope to everyone!