Engine repair service near Pleak, TX

WOW, what an exceptional car repair “treat!” So much so that I happily drive there from Clear Lake City for the smallest of car-related ANYTHING! Whitney, my service advisor, is truly on the ball.” She’s smart, friendly, knowledgeable, determined, accommodating, accountable, value-oriented, concerned, genuine, and simply a delight to deal with. And THEN there’s the leadership, specifically Harrison and Sady – it doesn’t take long after meeting these two to realize why they hired Whitney AND why they are all such a dynamic team! Ultimately, it all comes from the top and these guys are an iconic example of such – even their pricing is amazing! On my most recent visit… I had a tricky issue with my new-to-me car, in that it was electrical-in-nature and obscure, but boy did they figure it out. Corey, my technician, wouldn’t give up even when it took more fenagling than usual and Whitney kept all the moving parts coordinated for a quick, reasonable resolution – She organized the part acquisition, warranty coverage, communication needs, and repair, keeping me informed at all times. And the team even proactively helped me with transportation when an unexpected delay (by another leg of the repair) occurred. Obviously, I could go on, but I’m certain you get the point by now – you simply cannot go wrong by taking your car to RMS for diagnosis or repair – in fact, I just had another concern regarding my USB port seeming to be failing and they got busy, discovered the “problem,” and had my car back to me in less than a day – and all at no charge. This is how to keep customers coming back forever!

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My experience with Harold left a bad taste in my mouth. Felt like a bait and switch. I emailed asking for price range to rebuild some heads for me. I was estimated $200-$400. Told me $400 was if they were pretty messed up. Called me this morning to tell me that only one of my heads needs work and it was going to be almost $700. That's more than what a brand new pair of Vortec heads cost at summit Racing . Now, to get my heads back, I have to pay $75 because they scammed me just to get me to bring my heads in. Lesson learned. I will not be doing business or recommending Harold's machine shop!

My car was towed in to this shop . I chose this shop cause I use to work there when it was under different management (back when the short bald guy ran it) the mechanics then were dedicated to there jobs , and cared about DIAGNOSING OUR CUSTOMERS cars with precision and performed the service like professionals. When my 1989 trans am wss towed in I explained to sid the problems he began to assign his mechanic , guaranteeing it would be completed as I haad to return home to arkansas. The car had sit for three years with a full tank of gas (I just purchased said car) the first thing they said was distributer , then computer , next a short in the wiring and the next day still not finished I flew home .so three weeks later I returned to pick up my vehicle that they replaced the distributer and fuel pump and thats it onlyy now it would start but ran rough ii was frusterated at the whole situation I was forced to have to take vehicle back home the car was missing on four cylinders thats half so me being a mech .I got the car to my dads and began to notice a lot of vacuum hoses off time ran out so I loaded it on a trailer and came home the next day I began to work on it and found it needed a fuse and two injectors . After being CHARGED 1450.00 FOR A DISTRIIBUTER AND FUEL PUMP MY CAR SHOULD OF RAN LIKE IT WAS NEW..SID TOTALLY RIPPED ME OFF CAUSE I lIVED OUT OF STATE and it would be hard to get warranty work done !!!!! I WOULD NEVER RECOMMEND THIS SHOP TO ANYONE FOR ANYTHIING IT HAS GONE DOWNHILL SINCE SID TOOK IT OVER !!!! TAKE SOME PRIDE IN UR BUISNESS .

Driver's Auto Repair is full-service, offering comprehensive and professional repair and maintenance ranging from oil changes to engine rebuilds. Our success is attributed to honesty, service quality and outstanding customer service. We offer an extended 36 months or 36,000 miles nationwide warranty on all repair services. Each location is equipped with Certified ASE technicians and the latest diagnostic equipment. Other conveniences include 24 hour on-call towing, free customer pick-up & drop-off, free Wi-Fi and a clean, comfortable waiting room.