This place is a business that you should avoid at all cost, if I am ab... read more This place is a business that you should avoid at all cost, if I am able to give them a minus star I would, however, I went for an oil change on Monday afternoon, after they finished I noticed a sound coming from the engine, I asked them what that noise is coming from under the hood they told me it was normal it will go away after you drive it. Took my vehicle home, then Tuesday morning, I took my daughter to school, the noise became even more noticeably louder. While on the highway to pick up my daughter from school, parts of the engine fell off on the highway, oil light came on, smoke from my engine started coming out of hood and inside my car through the air conditioning vents and lost complete power to the engine, rolled to a stop on the side of the highway. Called this business about what just occurred, and that my car was fine until I went to you for an oil change, and that this is clearly your fault. Their response was you can't prove it, get a lawyer, and hung up on me. Dealership adviced me that my engine is totaled, a new engine will cost 5700.00. A mechanic looked at the engine and told me that there was never enough oil in the engine and the crank shaft had broke due to that reason. All this for a small oil change. Avoid this business.
When it comes to car care, "trust" is a hard thing to come by. But wi... read more When it comes to car care, "trust" is a hard thing to come by. But with Dan and his team at Kingwood Service Center, you can be sure that you're being treated right. They do great work at reasonable costs. I always recommend them to everyone I meet. They're honest, solid, hard-working guys... and they're a rare breed in an industry fraught with dishonesty and untrustworthiness. If you need anything done on your auto, this is the place you should go, without a doubt.
These guys saved the day! Had my car towed in for some battery work bu... read more These guys saved the day! Had my car towed in for some battery work but because I'm working 7am to 8pm they aren't open when I'm available. Great communication from Jason over the phone about options and prices was appreciated as was the 6am pickup from my hotel. They made a stressful situation about as stressfree as possible. Highly recommended!
