Audio and video installation service near Richardson, TX

These guys are really cheats ! I asked them install a radio of mine in my car and they charged around $100 for parts and installation. At that time they assured the pulling it back at any time will be free. After few months, when I went today to replace my radio with the old, they are asking me to pay again. What a BS ? They talk no other word than policy..policy. But where did their policy went during installation ? Looks like they'll change their policy as and when needed. Total BS. The manager and front staff were so rude they dont even wanted to listen what we say except for their screaming policy. If you ever wanted to go there better make sure you get everything in writing (if they provide). Don't believe in their promise. They are absolute fraud.

Where do I begin with this? I wish the owner of the company would contact me. I have a chevy silveraldo that the sub speakers blew, which I was told wouldn't. I told then I didn't adjust the bass amp at all but a guy named victor thinks I lie from a conversation that he never heard so now after spending a thousand dollars, I'm bass less til he gets news back from the manufacturer. It's bull, if they don't make this situation right n apologize for the bad advice n for calling me a liar, then my next review will go into more detail. As of right now, I'm not happy especially not happy he called me a liar. I really wanted to knock him the hell out n he's quite lucky I found Christ cuz the ole Dan wouldn't have thought bout it, just would have put him in check real quick. U are very lucky victr that I love Christ enough to try n b more Christ like

He messed the alarm up worse than it was charged me 80.00 dollars and i have tried for a year now to get another appointment, now if I'm lucky enough to have the alarm work occasionally it causes the battery to die....

I was ready to leave Loyd Park in Grand Prairie and the front air leveling system was leaking air and would not raise the motorhome. Not drivable. So, I called Quality RV repair who I've done business with before, but turn out they don't work on the Freightliner chassis. Seconds later she is giving me Tommy's name and number. I called it but got voicemail. It was getting late in the day. My family had already gone home, so I called and arranged for another night, thinking Tommy probably would not call back. But a short time later Tommy did call. Said he would be out soon. Soon was very soon as it turned out. You don't find service people like Tommy very often. He crawled under the bus and determined the valve needed to be replaced. He called several places and left with the bad valve as one place said the may have one. Turns out no, but Freightliner Dallas did and he put it in will call. I drove to Dallas and picked up the part that night. Tommy met me back at the campsite 7 ish the next morning and fixed it. Apparently this part had been partially bad for a long time. My Motorhome rides better, handles better, is much quitter and sets higher then before. When I park I can tell the volume of air being released is much greater than bofore. Can't say enough good about Tommy. He gave me a very reasonable rate for his labor as well. We need more Tommy's in the world. Ken

Save your money and do not go there. Not even week after getting a sub installed from there, it was blown. I paid less than $200 for installation, which is not that expensive(parts and labor), but if you just go to other place and pay $4~500 like a normal person, you can save money in a long run. I am going to have to re-install everything again all over again so do not give even a penny to DFW Audio Shop. They have cheap products (three-piece fuse holder, wires, etc.) They did not even tune my amp properly and they are just there to steal your money and send you on your way. They also wired the wrong way or should I say easier way for them, when I put the key in accessory, nothing plays; just when I actually turn the car on. After wasting $300 on a sub & enclosure, I bought a new one and went to other shop. They were surprised how my car was still in one piece; guy told me that DFW Audio used cheap wires and it could lead to fire hazard. Cheap wires can damage the car chip and even worse, burn your car to the ground. It'd be easier on your wallet to just go to other place and get it installed "properly" When you install anything in your car, it's best to pay someone who knows what they are doing. I had bad experience with one of the muffler shop as well. My aftermarket muffler wouldn't fit properly so I had to go to the shop even though I knew how to do it. Stupid guy cut off the arms and removed the factory mount and just welded a pipe to the frame. They decided to tell me what they did without even getting my consent. Find good place and research a lot. It's always best to take your time and seek thoroughly. Oh, btw I am giving one star because it's the least I can put.. They don't even deserve star haha