Dodge service near Richardson, TX

The mechanic there named Terry is a bold faced liar. Quoted me $850 worse case scenario. Had my car for a couple days, gave me a call told me again on this second occasion, $850 for parts/labor & also mentioned a $60 belt that I denied maintenance, to fix only the main problem. (2) days laters Terry tells me it's going to be $1,900. I let him know absolutely no way, so he convinces me, cons me into his front desks pre-approved on the spot loan that I'll be able to pay within a year. Paid him all my money, $1,000 so he "would be able to order parts". Now Terry says my rides ready, but I have to give him a check for $952. So basically Cookson's Transmission City has my car(house right now), my life savings, and most of my personal belongings for $150 over originally quoted on two seperate occasions.

Before you go near this place, Google Bedford Just Brakes Complaints. Simple brake job cost my wife more than 1000 dollars because she was naive. Some things they did had nothing at all to do with the brake system. I promise to spend every evening for the next week posting this as many places as I can. I hope it saves you money.

DO NOT RECOMMEND!!  I needed an alignment on my vehicle. Called a few places and the one that seemed to have a better deal was dfw frame and alignment. The alignment was quoted at around $60 which seemed pretty decent. Little did I know that after taking my car in to dfw frame and alignment, it quickly went from $60 to about $600 worth of work and repair. On top of that, it cost $42.50 just to tell me that.....  without having anything done to the car!! Diagnostic fees... It is posted on the counter top handwritten on a piece of paper. But unless your looking for it,  you wouldn't catch it. Nor do they go out of their way to let you know there is a diagnostic fee. They wouldn't do the alignment unless I first replaced my front tire. Otherwise it would void any type of warranty with the alignment service I was needing.  They stated that my front two axles would need to be replaced as well which would bring it up to about $600. But never once was it ever verbally discussed that just from them taking my keys and getting my car on a lift to find this out would cost me $42.50. The employee did state however, that if I were to come back to get my axles done the $42.50 wouldnt be charged again for the work...... But it would NOT be returned if I got the tire replaced and came back the next day to get just the alignment done.  I did clarify with dfw alignment that had I had good tires,  they would have gone through with the alignment and not charged me the diagnostic fee. Doesnt make any sense to me. Bottom line, had they been a more upfront that there would be a fee regardless of any work being done, I might have considered giving them a try. It just feels sneaky to me really set the character of the place. I'd personally be more loyal with my business to a place that doesn't try to outsmart you or always give you the upsale. just good quality and trustworthy service. I'm still looking for one. But dfw frame and alignment is definately out of that category in my book.

Excellent service, I have been with them for a few years .. They have always been totally honest with me and take goood care of my vehicles ... I am extremely touchy about my cars as I have been scammed a few times in the past and they are nothing but straight up honest with what my vehicles need and dont need .... I am happy I have them to depend on ! Awesome people !!!!! ;-) Amber P. Denton, TX