Engine repair service near Richmond, TX

After exhausting our local options we put the discovery 1 on a trailer and took it here. Most reviews were good so we thought we were lucky to find one only 5 hours away. We were mistaken. Maybe for maintenance work they would be ok, but to actually diagnose and fix the problem, I would never recommend them. The first time they had it for 2 weeks and $1100 later we had a tuneup, an ignition coil, new ground wire and spark plugs.... and a vehicle that still couldn't make it out of the parking lot. So keys in overnight slot again and it stayed for another 2 weeks. Both times my husband was told it was running well and they had been driving it around. Amazingly after one month and all the "driving" they did, we had 2 miles put on the truck and it still wouldn't get out of the parking lot. All of the things we had already replaced they replaced again... (ignition coil, oxygen sensor...) and wanted to keep it longer since they thought it was the mass air flow (had 2 sitting in the truck since we already went that route) and kept telling my husband the catalytic converters were blocked (3 months old... and would blow leaves across a parking lot). 2 days after trailering it home (another 5 hour trip there and 5 hours back) my husband talked online to a landrover owner who had similar issues. After checking the crankshaft sensor (as suggested) he discovered the 2 wires to/from the sensor were melted together. After fixing that problem it still "missed". So he went to look at the crank position ring and discovered a tine bent over. Because of this the sensor couldn't see it and was missing. After gently bumping the tine back up into place the sensor saw it and the missing stopped. It is running smoothly and perfectly. Now he just has to figure out why, after they rewired it, the front windows wont roll up or down, and the front sunroof won't either. I am not saying these people didnt want to fix it, I am saying that they should admit when they don't know and quit being parts replacers instead of mechanics. Also their master mechanic never seemed to be around, which makes me wonder if he was would it actually have gotten fixed. If you need a tune up, then this really doesn't apply to you but if you need a problem diagnosed you might want to think before sending it here. $2000 later and still not running any different when you pick it up, you have to ask if it is really worth it.

I have taken my car to Alex Collision Center for repairs covered by Allstate and also State Farm Insurance and had excellent cooperation between the inspectors and the mechanics. Because of this, I have taken the car there for general maintenance and also had a good experience. The service has been very good and the costs are reasonable.

Run!!!!

My vehicle had misfire code, I took it in they repaired it and it was fine for a while but then I had the same issue just over a week ago I took it back they said it was a faulty coil. They warranted the work but, the check engine light is on again and it’s the same issue!!! This place was recommended to me so that’s why I went but I live about 45 min away and I’m afraid my vehicle will not make it.

My experience started plesant. They picked up the vehicle and repaired it in an orderly fashion but quoted one price on friday and Monday quote 500.00 more. said that they had to do something extra. I was trying to give another mechanic a try but I will stick to my regular. He is slower but his price is always the same.

When I first called them they couldn’t get me in for two weeks, ok whatever. Two weeks later I call them, they don’t even remember me but just tell me bring in my vehicle they’ll get me in. They told me it would be a week and a half to rebuild the engine and they would call me when it was done. They originally quoted me $3995. A week after I dropped it off they called me and told me it would $7k to fix it. I told them that wouldn’t work so they backed it off to $5700. They told me again a week and a half and they would call me-don’t call them. Two weeks later I call them and they told me they would call me back later that day with an update. No call. I called back Monday and the guy I spoke with was absolutely nasty to me. It had already taken twice as long as they had quoted me and my car had failed the test drive. They decided to pull my engine back out and NO ONE had called me!!!!!!!!! This time they told me it would be 15-20 business days! On top of the time they already had it! When I finally get it back the interior is greasy the exterior is caked in dirt and my Windshield is cracked! I read the reviews and decided to give this place a chance. I just hope the engine holds up because if that works as well as anything else this company does it’s gonna crap out.

Don't go there!!! After agreeing to pay $800 for engine repair, a week after he had my car, he tells me he has mis-diagnosed the problem and he is working on it. Then 6 weeks later of ongoing phone calls and no car, he tells me he won't fix it till he gets more money. Now, my engine is with him, and my car is at another place. I remain car-less. 6 weeks!!!!! That's 6 weeks of relying on others for rides to work and temple. This is awful customer service and some what of a ConArtist. He keeps your engine by luring you with a lower price and then wants to bill you for more. His scamming is what makes everything else bad for frugal car owners out there.

I purchased a LS P75 head from this place on a Friday and was later told on the following Monday, by the owner, that I was suppose to remove the head myself. I requested for a refund that Monday and was told Tuesday to pick up the head because they finally removed it that day. The owner said, " Sorry but head is there ready for you and if he didn't have the head then he would refund it." Not only did I purchase this head but I also paid for a motor swap which ended up having an oil issue that they did not fix. I also requested for my car's original motor and transmission back, in which the owner said it was recycled. This was without my permission nor did he notify me about it. Later found out he kept it, as he does with other customers car's motor and transmission; then sells them to new customers. Don't take any advice from this place nor do business with it because there only looking to skim by with your money. The owner does not respect customers and he does not respect his workers. This alone tells you enough about himself and his business. I don't want the people from my city getting messed over by this corrupt Non-Texan.

I just got back from buy two "very expensive" (per the employee helping me) batteries for my truck. Not only was the service slow - like ridiculously slow, but this employee continued to make comments about how expensive my vehicle was to operate and at one point was telling another customer how much my new tires would cost. Then for whatever reason they decide to give me a complentary wheel alignment test and as they guy is pulling my truck out he hits a piece of equipment with my side mirror. Thankfully there was no damage and I never did get my complementary test. Get your Die Hards at another location.

Scammers! They are cutting corners and you don t know it! He quoted me a price to fix my catalytic converter. When the car was ready he claimed the O2 sensor was also bad and replaced it without calling first! (I still don t believe him because there is a different code for failing O2 sensors. He was just trying to get more money off me.) That added almosts another $200! He said he would do an oil change for free, but he put regular oil in it instead of the synthetic that I always use. I told them not to do anything else to my car. I took it to another place immediately to change the oil AGAIN. They told me the work had not been done properly and that they didn t replace the oil filter when they replaced the oil...that I need to take the car somewhere else to have the work cleaned up. (incorrect bolts and seals) Don t use these people if you want to actually get the work you are paying for!!!

These guys suck and are liars. Called at 10:30 in the morning said they would be there in a couple hours. Nothing. Called at 2:30 said he would call his guy to see where he was and that he would call back in 15 min. Nothing. Called at 3:30 said he was half hour away. Nothing. Called at 4:30 guy who answered sounded like and ignorant buffoon and said the would be there in the morning. I said forget it you lied and stood me up wasted my time.

I went at the location on westheimer rd near woodland park dr. In Houston tx 77077 The worst breack job I ve ever experienced in my last 3 cars theses people don't know what the hell they doing I had a pads replaced and rotter cut. after I came back for the reoccurance of the noice that idiot bold guy there told me I need flushing also called bleeding which I did and still have the noice I spent a lot of time and money at that crapy place called just breaks, When I took the car to my mechanic he inform that these idiots use the cheapest bracke pads that u can ever get and the bleeding was not necessary What a rape off ! Just breaks should change their name to. Just idiots !!!

Horrible business! Very Rude and wont help! Never going there again! According to them there is no owner and no manager and anybody runs the business. Rude and yell at you... Not helpful at all!

Not being fair.Car went in the last part of 2013 back in 1/2014.Will do a follow up.But the service is not good,after they take your MONEY

Big rip-off. I was quoted $3780 for head gasket and they claimed it would take 5 to 7 days. Then they said they replaced 2 engine mounts and wanted $850 more. Later I found out that the mounts for my car are between $35 - $50 for a total of $85 for 2 of them. They already had the engine off the car, so why charging $850 instead of $85 for deciding between the old and new mounts. Then they called claiming that they replaced the ignition coil and wanted $870 more. The ignition coil at Parts-Geek is only $49. So from the initial price of $3780 they went up to $5500 and they took 40 days instead of 7. I then told them that I cannot longer afford this bill because my budget was for the initial price. I then asked for the parts they took out and they do not have them. they are very dishonest. Beware of one called Robert. He is mean and disrespectful. He called me on 10-23-17 saying that my car was ready. I told him again that I have the prices from different suppliers regarding the engine mounts and the ignition coil and they are about $50 each. Then he said that instead of the ignition coil he replaced the computer. I told him that he was supposed to get my authorization first and told him that I need my old computer back. He said that he had to turn it in to get a new one. This is false. I contacted the dealer and they said I do not have to turn the old computer to get a new one. From the initial stimate of $3780 he wanted $5600. He already has $1500 that he asked to start the work. He is a crook. STAY AWAY!!. He also said when asked about the guaranty that I would have to pay for the labor involved. WHAT KIND OF GUARANTY IS THAT!!