Mercury service near Rockwall, TX

By far the best service that I have received. I chose Bill due to the reviews that I saw here ans the fact that he's in Aviation like my husband, so I knew he knows his stuff. He's quick to respond, courteous, knowledgeable, friendly and honest. Everything that you would ever want in a mechanic. He looked at our car & gave us an initial diagnosis. When our part came in, he was quick to get the work done quickly and most importantly, correctly. We're riding back in cold air again!! AND his prices are reasonable compared to dealerships and franchises. We wont go anywhere else from now on. We have our family mechanic for life. If you need ANYTHING involving AC for your car, do not call anyone else but Bill. He will take GREAT care of you. THANK YOU, BILL!!!

I m realy impressed about this business The stuff are friendly !!! They are honest! They done amazing job to my car! I will come back to them again and again!!! H.Norden , Plano tx

I got a rock chip on my front window about the size of a dime. I call 1st Class Auto Glass because they were one of the first sites to pop up when searching on the web. When the guy arrived at my house he was with a different company. After he repaired my window I raised the concern that it still looked the same as before he started. He said not to worry, guaranteed it was fixed and said they would replace the window if the crack spread from this chip. The next day I called back 1st Class Auto Glass to let them know my concern and ask for a receipt from them instead of this other company. I also find out that they contracted out the work to this guy without letting my know. Two days later the crack spread across my window beyond repair. When I called back 1st Class Auto Glass he said they never warranty the window and could only give me the original $70 toward the price of a new window if I have them do the work. I asked why they do not warranty their work when It was clearly not completed correctly. He told me I didn't know what I was talking about, they will not pay for anything and hung up the phone. I have never dealt with a more rude individual on the phone. If you are looking to get a crack fixed look to a more reputable company, I wish I would have. Now I will need to pay nearly $1000 to get my window replaced! There is no recourse for a bad repair on their part. If the window breaks they either keep the money from the chip repair or you have to use them to replace the window. Either way they win and you lose!! DO NOT use 1st Class Auto Glass. Horrible service, horrible treatment, horrible company.

Awesome place great customer service! Knowledgeable technicians. Reasonable and fair prices. I wouldn't go anywhere else but here to get car repaired.