Cadillac service near Rowlett, TX

I got a rock chip on my front window about the size of a dime. I call 1st Class Auto Glass because they were one of the first sites to pop up when searching on the web. When the guy arrived at my house he was with a different company. After he repaired my window I raised the concern that it still looked the same as before he started. He said not to worry, guaranteed it was fixed and said they would replace the window if the crack spread from this chip. The next day I called back 1st Class Auto Glass to let them know my concern and ask for a receipt from them instead of this other company. I also find out that they contracted out the work to this guy without letting my know. Two days later the crack spread across my window beyond repair. When I called back 1st Class Auto Glass he said they never warranty the window and could only give me the original $70 toward the price of a new window if I have them do the work. I asked why they do not warranty their work when It was clearly not completed correctly. He told me I didn't know what I was talking about, they will not pay for anything and hung up the phone. I have never dealt with a more rude individual on the phone. If you are looking to get a crack fixed look to a more reputable company, I wish I would have. Now I will need to pay nearly $1000 to get my window replaced! There is no recourse for a bad repair on their part. If the window breaks they either keep the money from the chip repair or you have to use them to replace the window. Either way they win and you lose!! DO NOT use 1st Class Auto Glass. Horrible service, horrible treatment, horrible company.

By far the best service that I have received. I chose Bill due to the reviews that I saw here ans the fact that he's in Aviation like my husband, so I knew he knows his stuff. He's quick to respond, courteous, knowledgeable, friendly and honest. Everything that you would ever want in a mechanic. He looked at our car & gave us an initial diagnosis. When our part came in, he was quick to get the work done quickly and most importantly, correctly. We're riding back in cold air again!! AND his prices are reasonable compared to dealerships and franchises. We wont go anywhere else from now on. We have our family mechanic for life. If you need ANYTHING involving AC for your car, do not call anyone else but Bill. He will take GREAT care of you. THANK YOU, BILL!!!

i lost faith in Overseas Car Care, aka Overseas Service Haus, aka Overseas Service Auto Haus after having my car there for 3 months for a bad fuel pump. had it towed to another shop only to find out that they Overseas had removed about $2000 worth of perfectly good parts and threw them away. They refused to replace them. to give them 1 star makes me sick.

I have been going to 3rd street garage for a little over a year and have had several things fixed on my jeep. One was the steering box in my jeep last year. When I picked up my jeep the airbag light was on. The mechanic told me to just unhook the battery and the light will go away. I did that and the light remained on. I called Melvin and he said bring it in. I also had a leak in my radiator so I went by there . They were suppose to fix the radiator and fix the airbag problem created when they were working on the steering box. I was even told by the mechanic that is was a clock spring that probably broke while working on it. When I picked up the jeep they fixed the radiator and did not fix the light. When I asked about it they told me they they need to order a special tool to see what the problem was but they said if it was the clock spring then its on them, and if its my airbags then its on me. WHAT??? My jeep was fine when I let you work on it and now there is a problem. It should not be anything I have to deal with. I called back to see if they had this "Special Tool" and was told that Melvin would call me back. That has been 5 days ago and I have not heard from anyone.. Also I find out from them that the whole time, including now, that my airbags will not work if I have an accident. I have had my kids in that vehicle quite a bit and never knew this. The place is ran horribly and is very dirty. I am sure they they have done some people right, but the experience I have had with them has been HORRIBLE. The fact is there is probably no special tool and they are just hoping I don't come back. The spring cost over $400 they told me and that's $400 that they should eat, not me. Save yourself the hassle and go somewhere else.

This is the best car place EVER! I can usually drive right in and get my car services. They always give me honest and fair advice; their prices are great; and they even helped me when I had to see my car. I will NEVER use anyone else but them. Jeff and Michael are the best. As a single woman, I feel like I can put my trust in them.

No Pressure Sales!!!! You won’t find high pressure sales tactics at DFWEI. We work hard to find the best deals and financing that work for each buyer’s unique situation. At the end of the day, it’s the right vehicle at the right price, and the ability to put the financing together that keeps customers coming back for their next vehicle.