Eagle service near Rowlett, TX

I got a rock chip on my front window about the size of a dime. I call 1st Class Auto Glass because they were one of the first sites to pop up when searching on the web. When the guy arrived at my house he was with a different company. After he repaired my window I raised the concern that it still looked the same as before he started. He said not to worry, guaranteed it was fixed and said they would replace the window if the crack spread from this chip. The next day I called back 1st Class Auto Glass to let them know my concern and ask for a receipt from them instead of this other company. I also find out that they contracted out the work to this guy without letting my know. Two days later the crack spread across my window beyond repair. When I called back 1st Class Auto Glass he said they never warranty the window and could only give me the original $70 toward the price of a new window if I have them do the work. I asked why they do not warranty their work when It was clearly not completed correctly. He told me I didn't know what I was talking about, they will not pay for anything and hung up the phone. I have never dealt with a more rude individual on the phone. If you are looking to get a crack fixed look to a more reputable company, I wish I would have. Now I will need to pay nearly $1000 to get my window replaced! There is no recourse for a bad repair on their part. If the window breaks they either keep the money from the chip repair or you have to use them to replace the window. Either way they win and you lose!! DO NOT use 1st Class Auto Glass. Horrible service, horrible treatment, horrible company.

This is the best car place EVER! I can usually drive right in and get my car services. They always give me honest and fair advice; their prices are great; and they even helped me when I had to see my car. I will NEVER use anyone else but them. Jeff and Michael are the best. As a single woman, I feel like I can put my trust in them.

No Pressure Sales!!!! You won’t find high pressure sales tactics at DFWEI. We work hard to find the best deals and financing that work for each buyer’s unique situation. At the end of the day, it’s the right vehicle at the right price, and the ability to put the financing together that keeps customers coming back for their next vehicle.