Hot Headz Marine is a business to avoid at all costs. I called them b... read more Hot Headz Marine is a business to avoid at all costs. I called them before going in and was quoted a labor price. They not only charged me more per hour than quoted, but even tripled the hourly rate! They also padded the rate by charging me for more hours than the shop is even open. They charged me for a tool they didn’t have, but should….then kept the tool. The owner did not follow my written instructions for fiberglass work because they are not qualified to work on fiberglass. The owner told me he had 28 years of experience, but I would say he has one year of experience multiplied by 28. They did what they could do, then said they couldn’t match the colors, leaving me with gouges in the gelcoat. That’s like taking your car into a body shop to have a dented fender repaired and instead they paint the fender without making any repairs. No body shop would do that, but this place will. I told the owner twice not to do one repair after I figured out what they were up to, but he went ahead and did it anyway and charged me. I immediately cancelled other repairs on my list once I realized how these people operate. The owner agreed to refund me $622.00, but he has more excuses than a 10 year old for not making good on his promise. I have that in writing, so he can’t deny it.
This company is a scam. They are towing vehicles illegally, and chargi... read more This company is a scam. They are towing vehicles illegally, and charging to retrieve your vehicle. My vehicle was not obstructing traffic nor was it on private property. I had a tow truck en route, but the Fast Tow driver got there 20 minutes prior to him arriving. My daughter in law was getting the money to pay the wrecker, upon return, the car was gone. They are rude and purposely withheld information concerning pickup of the vehicle. Please avoid these people at all cost.
Very quick, very friendly. Great work
