Dodge service near Tomball, TX

This was a very unacceptable experience today, Sunday Dec. 15, 2013. My boyfriend dropped off his car here to get a brakejob, and someone took him home since it would be an all day job. The person told him he would pick him up when complete. I came by to simply get an oil change they said would take an hour. I searched for others on 1960, but there were none so I returned and was told 45 minutes this time. So I entered the waiting room and a fellow was talking on the phone at noon saying he'd been there since 9 for an oil change. I looked in the repair area and saw 2 teenage boys in their shorts and one slightly older guy in long pants being the only workers. I went to the desk and told them that after 45 mins. I would get my key and leave whether or not they had started. They completed mine but failed to turn off the maintenance reqd light. Later around 5:30, as I was going to my last tango practice of the year, my boyfriend called to come all the way to Cypress to pick him up since they never answered the phone to do so. About half way he called and said someone was on the way. Then called again saying he had to find a ride with a neighbor because no one showed after he waited for 30 mins outside his house in the cold weather. VERY unprofessional, not answering their workphone or following thru on the pickup. This ruined both our evenings!! Susan Young

The technician broke off my gas cap and preceded to tell me "it was damaged before I arrived." My gas cap was fully connected to my car before I arrived. He broke it and was rude and unprofessional. Horrible, horrible service! Is it unreasonable to expect your car to leave inspection in the same condition that it entered inspection? Do not get your car inspected here because when they damage your car they will not take responsibility!

I was never told that the tires were not balanced. Tires were mounted on the rims but never balanced. Not balancing the tires caused damage to the tires after I drove the RV on the highway . This caused an extremely harsh ride. Violet and heavy shaking. When I returned the RV to JV Houston Tires & Wheels I was informed they could not balance the wheels because they did not have the proper hubs for the tire balancing machine. I have attempted to have the tires balanced, at my expense to no avail. This has gone on for a year with no attempt to rectify the problem. Very hard person to deal with.

I come every day to this location New manger since a month worst management Ever seen need to replace him . Vary bad customer ex , I will never go there again .

I just got back from buy two "very expensive" (per the employee helping me) batteries for my truck. Not only was the service slow - like ridiculously slow, but this employee continued to make comments about how expensive my vehicle was to operate and at one point was telling another customer how much my new tires would cost. Then for whatever reason they decide to give me a complentary wheel alignment test and as they guy is pulling my truck out he hits a piece of equipment with my side mirror. Thankfully there was no damage and I never did get my complementary test. Get your Die Hards at another location.

Driver's Auto Repair is full-service, offering comprehensive and professional repair and maintenance ranging from oil changes to engine rebuilds. Our success is attributed to honesty, service quality and outstanding customer service. We offer an extended 36 months or 36,000 miles nationwide warranty on all repair services. Each location is equipped with Certified ASE technicians and the latest diagnostic equipment. Other conveniences include 24 hour on-call towing, free customer pick-up & drop-off, free Wi-Fi and a clean, comfortable waiting room.

Cypress Firestone is the leading tire dealer and auto repair shop in Houston TX and serving Spring Texas.

We're always "on the go," offering MOBILE AUTO REPAIR at your location (home or office). We have references from other satisfied customers upon request. We use top-of-the-line technology and industry certified ASE technicians to ensure quality and efficiency in all that we do. With low overhead we pass the savings onto you. Call 832-877-1818 today for a FREE ESTIMATE. · I'm Eric, owner of AutoPRO-Houston, and I retain 15 years Automotive Repair Experience with all the latest technology, and 6 years as a shop owner. · Servicing ALL MAKES and MODELS. · Up to 30-45% less than Dealership PRICES. · We’ll beat any written repair quote. · Factory Trained ASE Certified Mechanics. · Majority of new customers are referrals. · Labor and parts are warranty 12 months/12,000 miles. AC Repair Suspension Steering Fuel Injection Electrical Exhaust Hoses and Gaskets Timing Belts and Chains Engine Repair Transmission Repair Computer Diagnostics of All Makes and Models Please call for other services . . . . AutoPRO-Houston Your Reliable . . . MOBILE MECHANICS 9103 Emmott Rd. @ Winfern 832.877.1818 "Give us a call . . . you'll be glad you did !" > > > WE DON'T DO EMIALS < < < "Our mechanics bring tomorrow's technology and day's knowledge, integrity and honesty along with efficiency of dealership trained technicians into repairing and maintaining your vehicle!" We accept all major credit cards. "Thanks for viewing our post !"