I HAD 2 CAMARO MOTORS 2ss REBUILT AND THEY DIDNT DO THE JOB CORRECTLY ... read more I HAD 2 CAMARO MOTORS 2ss REBUILT AND THEY DIDNT DO THE JOB CORRECTLY AT ALL MY CAMARO STILL RUN HOT AS OF RIGHT NOW I PAID THEM ON TWO MOTORS IN ALL 15,000 AND NEITHER MOTOR IS WORTH IT DAVID IS NOT A GOOD RIGHT HAND MAN BAD HORRIBLE COURTESY NOT POLITE AT ALL ANGEL THE MECHANIC AND BOSS ONLY PERSON THAT MIGHT HAVE SOME KNO HOW BUT THEY DONT STAND BEHIND THERE WORK AT ALL THEY WILL MESS YOUR CAR UP THIS IS NOT A GOOD PLACE TO GO GET A CAR FIXED HORRIBLE WORK DIFFERENT MECHANIC WORKING ON CAR AND QUITTING THEN UR CAR MESS UP OH NOT THERE FAULT DONT GO TO THIS ENGINE REBUILDERS ON IRVING,TX THEY NO GOOD RIP OFF
The work performed was satisfactory, owner/mechanic is obviously knowl... read more The work performed was satisfactory, owner/mechanic is obviously knowledgeable and has been in business for many years. Like most auto repair shops, they so often fail to show their cost of parts plus the mark up, which can be significant depending on brand and who the wholesaler is. In most cases auto repair shops will buy after market products instead of OEM, which allows them to mark up the parts a 100 to 150 percent plus labor. This lack of transparency can cost the customer a good deal of money over an above what is considered reasonable. First consult a auto parts store for pricing on parts needed, you'll find that the retail pricing will be less than what your paying the auto repair shop. In most cases auto repair labor charges will exceed the cost of parts by 70 to 300 percent, a wide disparity indeed.
LoweTech was the first place I took my car in Arlington in January 201... read more LoweTech was the first place I took my car in Arlington in January 2015 and they completed the job. They are closed all weekend, which caused me to be without a car longer than expected, but that's understandable and I knew that going in. Just expect it. I've personally only met 2 of the brothers. One, a larger gentleman with a little longer hair, has his good days and bad days it seems. He certainly has some customer service skills. The thinner, somewhat older looking brother (who did the work on my car) acted as if I was a burden by being there. The price was fair, but when I asked questions about the work to be done the issue with the vehicle was not really explained, and any questions I had were responded to with one two word answers. I don't feel they did it intentionally, however I left without a full understanding of why the damage had occurred, what could be done to prevent it, or how to tell if any other issues were present. They seemed honest, and it was affordable. However, I don't think they have very good human relations skills, and I would have loved to have known what exactly was wrong with my car and how it occurred. Short of being rude myself, I did everything I could to pull it out of them. Recently, the owners posted a response to this review on another reviewing site. The response not only refuted what I said, but never addressed me directly to rectify the situation. This response illustrates what I experienced at the shop. I would have been receptive to a direct response and would have likely amended my review, as I believe in second chances. Where they are located is loaded with mechanics (just down the street is a much better shop - see my other reviews) so you would think they would try to do something to set themselves apart from the places around them by offering a more customer friendly experience.
