Oil change service near Webster, TX

The worst experience ever took my car there cause my gear wouldn't go into park so he charged me 150.00 to look at it then disassembled my shifter and left it like that with no solution said he couldn't find parts for it said for me to go look for another solution for it. And then they had disabled my car alarm and they couldn't get it to work again and Dave tells me they don't know how to get it to work. Well first off my car was fine when I got there my alarm worked. And they did nothing to help to get my alarm working he tells me go to an alarm company to get it fixed. I will never go there again shity service they will take you money with no problem at all. So my shifter doesn't work my alarm doesn't work and I am out 150.00 so people don't go there I am not sure they can help you they didn't help me at all.

Very professional and great efficient work

Courteous and professional service, including shuttle service to work, and vehicle was ready earlier than promised.

These guys fixed my car’s leaking oil problems. The garage is clean now.

Maurice has always and completely deliver excellent customer service. I have been going to Maurice for years. I wouldn't change it for the world. He uses good quality products and gets the job done in a timely manner. I walk away satisfied every single time. He and his workers demonstrate good customer service skills and is very patient. Respectfully, Kim Blaze

HONEST RELIABLE SERVICE. BEST HONESTY AND SERVICE IN TOWN ! REAL HAPPY WITH MY SERVICE

Very professional atmosphere. The personnel was kind to bring me home due to the delay of parts. Will recommend this store to all my friends and fb post as well.

ohh man that shop is great great techs , marvin very knolegeble very professional .. is good finding young techs ,,very good higly recomended ,,,,,,

I found the details of this place over the net. Wasn't sure when I first arrived and left my car repairs. But the gentleman (Mr JR) who worked on my car was extremely good at his job. He performed a thorough checkup, found the root cause and fixed my car. I would definitely recommend his workshop for Transmission related issues.

Save big on your auto repair.the whole job was done in less than 3 days and saved 45% .

Very thorough and communicated very well. It's obvious customer service is a Priority to them. Prices very reasonable. The owner is outstanding. Great management

MR Jorge and his son Esteban they are the best for german cars, they replace the gasket few years ago (like 4) and my car still running great, after that they fix my VW's I recommend plenty their services

great job. very professional. quick installation

After exhausting our local options we put the discovery 1 on a trailer and took it here. Most reviews were good so we thought we were lucky to find one only 5 hours away. We were mistaken. Maybe for maintenance work they would be ok, but to actually diagnose and fix the problem, I would never recommend them. The first time they had it for 2 weeks and $1100 later we had a tuneup, an ignition coil, new ground wire and spark plugs.... and a vehicle that still couldn't make it out of the parking lot. So keys in overnight slot again and it stayed for another 2 weeks. Both times my husband was told it was running well and they had been driving it around. Amazingly after one month and all the "driving" they did, we had 2 miles put on the truck and it still wouldn't get out of the parking lot. All of the things we had already replaced they replaced again... (ignition coil, oxygen sensor...) and wanted to keep it longer since they thought it was the mass air flow (had 2 sitting in the truck since we already went that route) and kept telling my husband the catalytic converters were blocked (3 months old... and would blow leaves across a parking lot). 2 days after trailering it home (another 5 hour trip there and 5 hours back) my husband talked online to a landrover owner who had similar issues. After checking the crankshaft sensor (as suggested) he discovered the 2 wires to/from the sensor were melted together. After fixing that problem it still "missed". So he went to look at the crank position ring and discovered a tine bent over. Because of this the sensor couldn't see it and was missing. After gently bumping the tine back up into place the sensor saw it and the missing stopped. It is running smoothly and perfectly. Now he just has to figure out why, after they rewired it, the front windows wont roll up or down, and the front sunroof won't either. I am not saying these people didnt want to fix it, I am saying that they should admit when they don't know and quit being parts replacers instead of mechanics. Also their master mechanic never seemed to be around, which makes me wonder if he was would it actually have gotten fixed. If you need a tune up, then this really doesn't apply to you but if you need a problem diagnosed you might want to think before sending it here. $2000 later and still not running any different when you pick it up, you have to ask if it is really worth it.

Came in for transmission service January 2017 and was told it would cost $600 to look at the transmission. I paid cash, got a hand written receipt, and I told Daniel (manager) to call me with an estimate. He calls me for with the initial estimate of $5000 less the $600 so $4400. I told him to wait for repair so I can talk to my wife, and that I’ll call him the next day. I called him the next day, and he said he’s completed repair of the car. I told him I did not agree to start, so he starts lowering the price to $3200. When I go pickup the car the next day, he tells me one of his porters got into an accident with my car (they said it was the other driver’s fault, which other driver said he was the porter’s fault). Long story short, I ask for owner’s contact info and he says it's private. I contacted him 17 times to get my car fixed (January to end of March). Car was left at the shop for over 1.5 months (tires went low). After which I took the car home and also inspected the transmission and found out the transmission dust cover was missing. I came back immediately and Daniel said he would not install the dust cover & claims it was missing before the repair which he also admitted that he would contact me if anything was out of the ordinary during the repair. After 3 months, Universal finally fixed my car due to the collision but with a very bad paint job/bondo work and missing/broken parts which I had to go back/forth to get fixed. Buyer beware of always negotiable transmission prices and no dust cover being re-installed. If they get into a collision with a customer vehicle, they never gave me their owner’s contact information and their shop insurance to make a claim after repeated requests, so I doubt they are insured. It’s also interesting that my $600 initial cash deposit is not included on my final receipt (only the $3200).

My vehicle had misfire code, I took it in they repaired it and it was fine for a while but then I had the same issue just over a week ago I took it back they said it was a faulty coil. They warranted the work but, the check engine light is on again and it’s the same issue!!! This place was recommended to me so that’s why I went but I live about 45 min away and I’m afraid my vehicle will not make it.

Come on ppl, you guys are a vehicle-care company!!! Get a diagnostics machine to where you guys can hook vehicles up that are ESP, your business will get even MORE business believe it or not!!!

I really wish someone would close these jerks down. SCAMMERS CON-ARTS, CROOKS, SWINDLERS. In-human idiots that lie lie lie and steal your money. They fix nothing. I brought my car there and paid an arm and leg for them to fix my car and nothing but made it worse. Anyone that reads these reviews and brings there car to them Please call the police immediately. IMMEDIATELY. I wish the police would pay attention to these reviews, go there and shut them down and arrest these thief's. They have a post on Craig's list so beware. Oh that review that someone said their $600 dollar radio was stolen. It wasn't stolen they so called mechanics stole it and lied.

DON'T GO THIS SHOP!!! THEY RIP YOU OFF!!!! SHAME ON THEM! I went there on Nov. 2012. I asked them the price before they started to fix my car. There was one of African-American guys told me "about $20" which I had the same problem before in my car and got it fixed in another repair shop for "NO CHARGE". However, after the guy used a plastic strap to tie it up for my car's skidplate. That guy walked into the rest area and told me "$20 CASH". Since I didn't have enough cash that day, and I pointed their glass door and asked him "BUT, here said Your store accept credit cards." Then, the African-American was madly and yelled to me say "IF YOU NEED ME PUT INTO COMPUTER, THEN IT COST MORE." then, they had me waited a while there when they were putting my car info into computer. THEY CHARGED MY CREDIT CARD $30. That was ridiculous! Afterward, I called back to the store few times and tried to talk to the manager, but they told me NO MANAGER THERE. I've also emailed their customer service center from online twice, but I still didn't get any response from them since this company didn't list any 1-800 for customer to call. BAD SHOP! TERRIBLE EXPERIENCE WITH THEM! I'LL NEVER EVER GO BACK THERE AGAIN EVEN I LIVE CLOSE BY.

I do not recommend anyone here anymore, due to bad service. Management and staff changed recently and no longer provide the same customer service. The manager there has no people skills and does not seem to care about the horrible customer service he provides clientele. I used Meineke every month for my regular oil changes for the past 4 years at this location and have been very disappointed with my last 3 visits. They always seem to find something new or wrong with my vehicles each time I go and feel pressured to pay for new & unnecessary services each time. A dishonest business does not look out for it's customers and will lose integrity,not just it's customers. I no longer recommend this location to friends and family and am now taking my vehicles elsewhere. Do your research and take your vehicle, where you are appreciated as a customer and where you can trust the people you do business with.

I have been to several auto repair shops in Houston and this one is absolutely the worst of them, by far. So I wanted to do a simple state inspection on my car, which runs very well without any noise or problems. Their behavior was so rude, unprofessional, and dishonest and they wasted my time by making me visit four times without finishing a simple inspection although they charged me for that. First time I went there, "their machine was down" so I came back the day after. After several hours of waiting, the rude staff told me that my car needs a CV axle replacement that costs $400 and without that replacement, they won't pass the inspection. (Note: CV axle is not even part of the state inspection!) But regardless of that they charged me for the inspection service and they gave me a 10-day grace period to fix this axle and come back to finish the inspection for free. So I replaced the axle in another shop for $250!! and came back the next week to finish the inspection for free as he promised me. But guess what? "The machine was down" again so they asked me to come back the day after. Finally, I took my car for the forth time and he told me "their machine is still down" and I need to take my car to another shop in order to catch the registration deadline. But I have already paid them for the inspection. When I complained, they just denied the whole story and whatever he already promised me to do. VERY RUDE! I do not recommend this shabby shop to anyone. I wish I could rate them zero stars.