Engine repair service near West University Place, TX

Thank you for your work on my vehicle

Just had some repairs done to my 2008 Ford Diesel. I was quoted over a 1000.00 at another shop for repairs that were not even needed. Dorsett's saved me almost 350.00 dollars as the truck did not need what the other shop said it needed. These guys are VERY knowledgeable on diesels and the work was performed to my complete satisfaction! The staff is very friendly and I look forward to doing business with them in the future.

Gibbs Car Care is offering auto repair, auto service, auto AC, and auto diagnostic in Pasadena, TX.

My car was towed in to this shop . I chose this shop cause I use to work there when it was under different management (back when the short bald guy ran it) the mechanics then were dedicated to there jobs , and cared about DIAGNOSING OUR CUSTOMERS cars with precision and performed the service like professionals. When my 1989 trans am wss towed in I explained to sid the problems he began to assign his mechanic , guaranteeing it would be completed as I haad to return home to arkansas. The car had sit for three years with a full tank of gas (I just purchased said car) the first thing they said was distributer , then computer , next a short in the wiring and the next day still not finished I flew home .so three weeks later I returned to pick up my vehicle that they replaced the distributer and fuel pump and thats it onlyy now it would start but ran rough ii was frusterated at the whole situation I was forced to have to take vehicle back home the car was missing on four cylinders thats half so me being a mech .I got the car to my dads and began to notice a lot of vacuum hoses off time ran out so I loaded it on a trailer and came home the next day I began to work on it and found it needed a fuse and two injectors . After being CHARGED 1450.00 FOR A DISTRIIBUTER AND FUEL PUMP MY CAR SHOULD OF RAN LIKE IT WAS NEW..SID TOTALLY RIPPED ME OFF CAUSE I lIVED OUT OF STATE and it would be hard to get warranty work done !!!!! I WOULD NEVER RECOMMEND THIS SHOP TO ANYONE FOR ANYTHIING IT HAS GONE DOWNHILL SINCE SID TOOK IT OVER !!!! TAKE SOME PRIDE IN UR BUISNESS .

Driver's Auto Repair is full-service, offering comprehensive and professional repair and maintenance ranging from oil changes to engine rebuilds. Our success is attributed to honesty, service quality and outstanding customer service. We offer an extended 36 months or 36,000 miles nationwide warranty on all repair services. Each location is equipped with Certified ASE technicians and the latest diagnostic equipment. Other conveniences include 24 hour on-call towing, free customer pick-up & drop-off, free Wi-Fi and a clean, comfortable waiting room.

This place is so unprofessional, dishonest, and rude. They told me they do diagnosis for $29.99 but charged me for $70 instead. Their reason is that i turned down the first price the first time. That does not make any sense. Also they did not clarify that $70 is the regular price. It is so cheap to make business like that. So make a low price just to attract customers but charge them extra when they actually go there? Just give me the original price, don't play any games. I would still go there to check my car because it is still cheaper than dealers. Now after all these dishonest act, i will never go to this place, same goes to EVERYONE that I know. When i confront them, they gave me rude attitude and saying come back another day if i want to keep on arguing or robbing the place??! No body is going to rob you, YOU robbed me!! what an attitude. I am not a complaining person but this is so unprofessional and this is not how you do business for what i know. So Do not ever go there, it is the last place on this earth that you will go for your car. Actually, cross that off, i would rather let me car die on the road than take my precious car to that damn place.

I bought 2 new tires for the back. They rotate the front to the back and broke the stud from the front. They asked $50 for the stud then later let me know that while removing the stud they would need to replace the rolls which add $400. I asked my mechanic and he said there is no need to do all of that. The store does not allow me to take back the car. They asked $178 for the time they disconnect my front car wheel which i never asked and the car has to be tolled away. Once the car in their hand, they will find an argument that your car is un safe to drive and you cannot take it back. BE CAREFUL dealling with them unless you have time and prepared to call police.