Engine repair service near Westminster, TX

Very clean, fast, respectful, and quite professional. The price is also good .

I was very impressed that they noticed my oil was extremely low since they were replacing a radiator. This shows how thorough they are, that they checked the oil without being asked. I was very impressed.

While Kim has been very professional and clearly upset by our complaints, her inability to do anything about it (whether by her choice or the directive of the new owner that lives in California) leaves us with no other choice than to leave a review detailing the problems we had. Whether or not you will have them, well... you roll the dice. We brought them our older PT Cruiser last summer after having a blowout on the side of the road due to the tire wearing out on the inside edge which was caused by worn out front suspension issues. We checked around to see who was likely going to have a mechanic that could do a good diagnostics and settled on Auto Doc because of the review about the old owner (didn't know it had been sold) being very honest and reliable and the fact that the place looks very nice, not your typical nasty, greasy mechanic shop. Brought them the car and asked for a solid diagnostic to see what all needed to be repaired to decide if the car was worth spending the money on, or if it should just be put to rest. They came back with a thousand dollars (give or take) worth of repairs and when I asked, specifically, if that covered everything, I was told "yes, that will make the car safe to be on the road again, but you will need two new tires and an alignment." 6 months later, I notice a clunking noise in the front end and was told by the tire shop when I went to get two new tires for the back of the car that the new strut wasn't installed correctly and that was what the noise was. they also pointed out that the new tires I had just bought on the front end were worn very badly, one on the inside past the safety bar and on the right the same, but on the outside edge of the tire. I called Kim and she was very pleasant and said I should bring the car in to have it looked at, so we did. After they looked at it, they said it wasn't the strut, but a few other parts under the front end that would cost another 1500.00 (give or take) to replace and then another alignment and two more new tires. I said no, not going to spend more money on this car and I was then charged over a hundred dollars for the "inspection/diagnostic", which is ironic, because I had already paid for the same 6 months prior and they didn't find anything then. Seems to me that this is a game where they knew I would have said no to the cost to repair originally and figured they could just string me along, bit by bit. Suffice it to say, I was NOT happy. I asked why wasn't this addressed when the car had been first inspected? Had I known there was more that needed repair, I wouldn't have bothered. The car isn't worth as much as the repairs would cost and I said as much. She couldn't tell me why it wasn't addressed and just said that sometimes parts wear out, but when asked why the original diagnostics didn't state that there was significant wear and the parts would need attention soon, she said she didn't know, but that she couldn't do anything about it. I took it to another mechanic to see what their thoughts on it were and they stated that I was right, I was either owed money back for the original diagnostics that wasn't performed correctly (no mechanic worth his salt could have missed the torn and missing rubber bushings, boots and wear that was showing) or some kind of compensation for having performed work without properly informed consent. I contacted Kim again and asked for a detailed printout of the work they had done, she was pleasant enough, but as of this review, 2 months later, I still have received nothing from them. I expect I won't either and I'm quite certain they are concerned about the consequences at this point of being dishonest. Be warned, this company isn't interested in anything other than how much money they can squeeze you for.

i lost faith in Overseas Car Care, aka Overseas Service Haus, aka Overseas Service Auto Haus after having my car there for 3 months for a bad fuel pump. had it towed to another shop only to find out that they Overseas had removed about $2000 worth of perfectly good parts and threw them away. They refused to replace them. to give them 1 star makes me sick.

I have been going to 3rd street garage for a little over a year and have had several things fixed on my jeep. One was the steering box in my jeep last year. When I picked up my jeep the airbag light was on. The mechanic told me to just unhook the battery and the light will go away. I did that and the light remained on. I called Melvin and he said bring it in. I also had a leak in my radiator so I went by there . They were suppose to fix the radiator and fix the airbag problem created when they were working on the steering box. I was even told by the mechanic that is was a clock spring that probably broke while working on it. When I picked up the jeep they fixed the radiator and did not fix the light. When I asked about it they told me they they need to order a special tool to see what the problem was but they said if it was the clock spring then its on them, and if its my airbags then its on me. WHAT??? My jeep was fine when I let you work on it and now there is a problem. It should not be anything I have to deal with. I called back to see if they had this "Special Tool" and was told that Melvin would call me back. That has been 5 days ago and I have not heard from anyone.. Also I find out from them that the whole time, including now, that my airbags will not work if I have an accident. I have had my kids in that vehicle quite a bit and never knew this. The place is ran horribly and is very dirty. I am sure they they have done some people right, but the experience I have had with them has been HORRIBLE. The fact is there is probably no special tool and they are just hoping I don't come back. The spring cost over $400 they told me and that's $400 that they should eat, not me. Save yourself the hassle and go somewhere else.

Top notch organization. I recently purchased a used Volvo and I needed a mechanic shop that I could trust. I made several requests to about 10 different shops and this was the only one that responded in a timely manner and with a professionally written quote and a phone call. This was also the farthest from my home than the others I had send inquiries to. So based on the quick professional response and a couple of phone conversations that impressed me, I chose European Auto Tech. Arthur and Caesar were friendly, efficient, knowledgeable and even had my car ready the next morning. Originally they said they may have it for a couple of days, so they were actually ahead of schedule. They did find a few things that needed immediate attention and they called me to see if I wanted to proceed and didn't add any extra labor charges onto the bill. They were more than fair on the pricing. All the way around, this was a great experience. Suzy Mullins

The guys were very kind and took the time to be clear when explaining the work they were completing for me and my wife. I will send my friends to A-1 no problem!

Need quality work at a fair price. This is the place to be. I have used this shop for all my cars over the last 18 years. Best diagnostic in town plus 1-time fixes. They get it done right the first time. Ryan A. Richardson, TX

City Garage is not just an auto repair shop. We aren’t just about getting an oil change, or brake repair, or transmission repair. At City Garage, we are about our customers. We are about DFW. We started in 1993 with a single location in Plano and today we serve 14 locations throughout the Metroplex. And we are not a chain; every single location is locally owned and operated. We grew from that one auto repair shop in Plano into what we are today because we don’t just work on cars, we work for you, our customer. Our goal for each customer that walks through our doors is to provide the very best service and customer care we can so that when you leave, you are happy with your experience. Whether you are in for a routine oil change or something much more complex like transmission repair, we will give you the attention and professional service we have come to be known for. Our ASE certified mechanics are here to make your auto repair a hassle free experience and we will never pressure you to get work done you don’t need or want. That’s just part of the impeccable ethics we demand from all of our employees. We are here to fix your problem and get you back on the road, not sell you services you don’t need. You can be sure your repairs are done right when you come to City Garage. Every one of our locations is a AAA Texas Approved Auto Repair facility, a designation that is hard to achieve and even harder to keep. Customer service is not the only thing we pride ourselves in, we make sure we get the job done right. Whether you need brake repair or a complete engine overhaul, or anything in between, come on in to City Garage and let us take care of you and your car. Let us earn your auto repair business.