Oil change service near Fairfield, UT

Car was not running smooth and check engine light came on. The tech diagnosed the issue and got my car back on the road feeling new again. Was not as costly as I thought it would be. Great experience!

Advantage Automotive will try to squeeze as much as they can out of your wallet. I had a crankshaft sensor replaced there and they charged me $189. The part is $17 at the auto parts store and is easier to change than your oil. Of course I didn't know those two things when they replaced the sensor. The main guy tried to bs me every which way.

Called in to Pep Boys around 8 am on 6/22. Told me I needed to schedule an appointment for an oil change. They had a coupon for 19.99 oil change, considering that's a good deal I decided to try this place. WHAT A REGRET! Showed up a minute early. Waited by the bays for 15 minutes and no one ever came out to ask me a thing. Finally I asked a man and he said I needed to check-in to the front. So I did so. It took them another 15 minutes to get the coupon put in properly. Then the manager told me to come back at 11:30, then said, make it Noon just to make sure. Well, since I made an appointment, I didn't plan on leaving, thinking this would be a quick in and out. I waited. At 12:20 they STILL hadn't started the oil change. Then it took them until 1:30 to finish. An HOUR long oil change? What were they doing for the hour anyway? At 1:30 my truck was parked out front. NO-ONE came to tell me it was ready. Finally went to the front counter and a special ed girl rang me up. Charged me the wrong amount, which I noticed once I got to my truck. Went back in, and it took them 25 MORE minutes to refund the extra amount and give me the extra cash back. BOTTOM LINE: Don't be fooled by their cheap prices, this place is AWFUL. To get my oil change, that should take 30 minutes or less complete, it took OVER 3 1/2 HOURS. They wouldn't give me any discounts for my time or for the Manager telling me to come back at noon, when they wouldn't even have started til after 12. Do not waste your time or money with this place.

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We are Rusty & Torque Auto Repair, located in Orem, UT. We specialize in expert ADAS calibration, precision wheel alignment, and full-service auto maintenance.

Ken Garff Porsche of UTah offers the full model line of Porsche cars & SUV'S. Our factory trained service dept. is ranked as one of the best in the nation. Ken Garff Porsche also carries OEM parts.

Ken Garff Audi of Utah offers the full model line of Audi cars & SUV'S. Our factory trained service dept. is ranked as one of the best in the nation. Ken Garff Audi also carries Audi OEM parts.

The shop did some prior work for me in July and I spent $5749.62 and told my truck would run like a new truck. I received a FIXED FOREVER parts and labor Warranty. Now the first part of September my service engine light comes on so I take it back to Steve's to have it checked out. They stated they would run a test after they pulled the codes. Call back and just the gas cap, no big deal, until I went to get my truck and they wanted over $200.00 for the gas cap. They told me that I was informed on the phone about the cost and I stated why would I be so upset if I agreed to that much for a gas cap. He stated he would check the call and I said go ahead and you will find you never told me about the extra charges just to put on a new gas cap. Both Kathy and I have had our vehicles worked on here before and they seem honest in the beginning but watch out after that. I don't like being lied to and I surely would not pay $200.00 for a gas cap. Once confronted they only charged me for a $26.00 gas cap, still expensive and did not honor my Car Care Club discount that cost me $99.95. Don't be afraid to stand up for what is right even if they get mad and pout like a child who just got caught with their hand in the cookie jar.