These guys are great! Sam and his crew are friendly and honest. Kapps ... read more These guys are great! Sam and his crew are friendly and honest. Kapps has been servicing my vehicles for years.. They consistently diagnose and repair problems efficiently and always at a fraction of dealership pricing. From routine maintenance to complete overhaul, I would trust Kapps to get the job done right. Highly recommended!! Larry K. Highland, UT
Sam is awesome to work with. He has done all of the major services or... read more Sam is awesome to work with. He has done all of the major services or repairs on my Audi A6. They always seem to be able to get me in on short notice and complete the work on time or ahead of schedule. I have had no issues with any of the repairs or maintenance services they have provided. True story: They replaced my brakes with some after market brakes that were supposed to be awesome. However, after a week or so the brakes started to squeal. I called Sam and told him the problem. His response was, "bring the car in immediately and we'll swap out the brakes for OEM brakes. We can't have you driving your Audi with squeaky brakes." I took the car in, they swapped out the brakes the same day and didn't charge me a dime. Awesome customer service. I recently was in the market to purchase another Audi and before doing so had Sam check it out to see if there were any major problems. In 5 minutes he was able to let me know that the previous owner hadn't run synthetic oil and that a gasket was leaking. He saved me from buying a "problem" car. Oh, and he didn't charge me anything for it. These guys know European cars and treat their clients very well. They are much cheaper than the dealership and an absolute pleasure to do business with. Their new shop in Pleasant Grove is much nicer and easier to find. David P Highland UT
Recreation RV Sales - Consumers Warning!!! Normally I don't get on... read more Recreation RV Sales - Consumers Warning!!! Normally I don't get online to post reviews, but its beyond any experience I have ever had with a company and I don't want anyone else being wronged by this same company, so I felt it as my duty to post this review so no consumer has to go through what we went through with this company. My story goes as follows, I got a call from my brother and his wife asking me for help because they felt like these guys at Recreation RV mechanics were trying to take advantage of her/them for repairs on their RV when it should have been covered under warrantee. (After speaking with the warrantee company, they stated that it should have been covered and we should not have had the issues we had.) After my sister-in-law took in the RV to Recreation RV, they initially said it would be covered, then they went back on what they had said and tried to take advantage of my sister-in-law. Recreation RV, tried to take advantage of my sister-in-law and attempted to assess her over 3,000 in repairs that they wanted her and my brother to pay for out of their own pockets. After she told them we did not want them to do anything, my brother and I went down to pick up the RV. This is when things escalated, and got much worse. The problems we had with Recreation RV escalated to police involvement, because Recreation RV and their staff refused to release the RV without us paying over 200 dollars for a diagnostic fee. Recreation RV crookedly forced us to pay over 200 on a diagnostic fee that was never agreed upon. They assessed the fee after my sister-in-law told them that their pricing was way out of hand. They wanted to charge 3,000+ for a few minor repairs, over 150 dollars just for an oil change, and nearly 3 times what it cost to tint 2 windows. Recreation RV is one of the worst companies I have ever had to deal with. The fact that we had to get the police involved to get our property back is obscene. I have attached a photo of the statement showing that my sister-in-law never agreed to a diagnostic fee because I want everyone looking to deal with this company, to know that they need to proceed with caution. There are crooked people out there trying to take money from consumers, when they never agreed to any fees being assessed. Recreation RV is very much shown me a prime example of what its like to deal with predatory mechanics that are out to wrong consumers to make a buck. Anyone seeking service or products from Recreation RV, SCAM BEWARE. They will try and scam you into paying for something, anyway they can. Please see my attached document if you dont believe me, this review is merely to help prevent this from happening again. Lastly, I just wanted to let others know I will also be filing a complaint with the Consumer Financial Protection Bureau, the BBB, and the state of Utah to ensure consumers will not be subject to companies like this in the future.
