General maintenance service near Midvale, UT

My 1997 Audi A4 1.8T was experiencing some engine power-loss issues that proved quite difficult to troubleshoot. As an Audi enthusiast, I felt that my passion for my vehicle was shared by the entire team at Integrity First Automotive, and I knew that my time and money would not be wasted heading down dead-end roads in the repair process. Most repair shops are typically aesthetically 'unappealing', but Integrity's shop was, well, aesthetically 'appealing'. Furthermore, the loaner vehicle that I was able to use while my vehicle was in the shop was a huge benefit. And if the great customer service and quality workmanship wasn't enough, I received a hand-written thank you note a few days later in the mail. Just when I thought things were great, they got better. When I find a company that under-promises and then over-delivers, I take note.

You guys were amazing. The starter died on my 2001 Arero. I also had known that my manifold gasket had a leak and that is why coolant had been leaking for awhile, but I never had the time or money to take it in. The Saturday I brought the Alero in to fix the starter, Troy pointed out the gasket leak and had a quote for me before I even asked.

The shop did some prior work for me in July and I spent $5749.62 and told my truck would run like a new truck. I received a FIXED FOREVER parts and labor Warranty. Now the first part of September my service engine light comes on so I take it back to Steve's to have it checked out. They stated they would run a test after they pulled the codes. Call back and just the gas cap, no big deal, until I went to get my truck and they wanted over $200.00 for the gas cap. They told me that I was informed on the phone about the cost and I stated why would I be so upset if I agreed to that much for a gas cap. He stated he would check the call and I said go ahead and you will find you never told me about the extra charges just to put on a new gas cap. Both Kathy and I have had our vehicles worked on here before and they seem honest in the beginning but watch out after that. I don't like being lied to and I surely would not pay $200.00 for a gas cap. Once confronted they only charged me for a $26.00 gas cap, still expensive and did not honor my Car Care Club discount that cost me $99.95. Don't be afraid to stand up for what is right even if they get mad and pout like a child who just got caught with their hand in the cookie jar.

I recently went to Accuracy Auto to look at a Honda Pilot they had for sale, in the office while waiting for the salesman, I asked a customer who was there waiting if she had good experiences here and she enthusiastically said that she brought all her work to them and felt well taken care of. I decided to buy the Pilot and literally the next day, after signing all the "as is" paperwork, it's check engine light came on and the starter started acting up. Naturally, I called them, hoping they would help but half expecting them to throw some kind of band-aid on the problems to put me off. But they took good care of me thoroughly fixing the intake problem which was causing it to throw a code, they also replaced the starter with a used one. While I would have loved to have gotten a new starter, getting it replaced with one that worked felt fair. My general impression was that they genuinely want to do the right thing, I think they know what they're doing, take pride in their quality of work and overall integrity. I would comfortably buy another car from them and if I lived closer I'd use them for their repair and maintenance services.

I'm from out of town and my brakes went out. They stayed late on a Saturday night and didn't charge an arm and a leg. Highly recommended! Barbara B.

They did an oil change on my wifes car and recommended a few things that needed to be fixed. The brakes were down but they were honest and said they would last until the next checkup but that I needed them. They showed me and I appreciate the honesty so I just had them do them. Highly recommend.

Amazing, honest and incredible work! I went in for a brake inspection and an oil change and upon completion they told me exactly what was wrong with my brakes, what it would cost to fix it, what the warranty would be and how long it would take. Having no coupons in hand I was planning on paying the full price for the services. Keith stepped in and told me that he would give me the coupon price for the services rendered and took care of the inspection charge cutting my bill by 3/4! I would very much recommend this place to anyone looking for good, quality, honest and reliable automotive work. -Kyle

As a women I feel intimidated when I have to have anything done on my car because I do not know anything about it. I was pleasantly surprised by the helpfulness of Dennis and Russ. They made me feel in control of the repair, showed me the part that was leaking and explained what it did. They did not talk down to me as a women and asked me if I had any other questions they could answer. I loved that they took me home since the car had to cool down before they could do the repair and the total bill was less then they had quoted. I have found a great new shop and will be telling all my friends about them. What a great family business. I got there just as they were doing some painting inside and they apologized for the stacks of equipment and parts outside while they finished painting during the night. When I went back the next day to pick up my car it looked so clean and bright inside. I was impressed that they had done so much in such a small amount of time. Susan Bailey

Dirve a BMW 525i - 2005 about 105K miles. just had my transmission serviced 01/20 (fluid replced etc. 0serviced by these guys, the owner not only had me in his office to get a quote on the price , needed 9 liters. BMW quoted 48 bucks/liter, he gave me a 20 % discount on the total price. I also had a few warning lights, that needed to be looked at, he brought me into the back plugged his computer , and showed me everything that came up. Reset a few minor lights, and no charge for that, Dealership ususally charges 85.00 to reset lights. Very good service, and I would definatelly do business again with them