Diagnostic services service near Orem, UT

Recreation RV Sales - Consumers Warning!!! Normally I don't get online to post reviews, but its beyond any experience I have ever had with a company and I don't want anyone else being wronged by this same company, so I felt it as my duty to post this review so no consumer has to go through what we went through with this company. My story goes as follows, I got a call from my brother and his wife asking me for help because they felt like these guys at Recreation RV mechanics were trying to take advantage of her/them for repairs on their RV when it should have been covered under warrantee. (After speaking with the warrantee company, they stated that it should have been covered and we should not have had the issues we had.) After my sister-in-law took in the RV to Recreation RV, they initially said it would be covered, then they went back on what they had said and tried to take advantage of my sister-in-law. Recreation RV, tried to take advantage of my sister-in-law and attempted to assess her over 3,000 in repairs that they wanted her and my brother to pay for out of their own pockets. After she told them we did not want them to do anything, my brother and I went down to pick up the RV. This is when things escalated, and got much worse. The problems we had with Recreation RV escalated to police involvement, because Recreation RV and their staff refused to release the RV without us paying over 200 dollars for a diagnostic fee. Recreation RV crookedly forced us to pay over 200 on a diagnostic fee that was never agreed upon. They assessed the fee after my sister-in-law told them that their pricing was way out of hand. They wanted to charge 3,000+ for a few minor repairs, over 150 dollars just for an oil change, and nearly 3 times what it cost to tint 2 windows. Recreation RV is one of the worst companies I have ever had to deal with. The fact that we had to get the police involved to get our property back is obscene. I have attached a photo of the statement showing that my sister-in-law never agreed to a diagnostic fee because I want everyone looking to deal with this company, to know that they need to proceed with caution. There are crooked people out there trying to take money from consumers, when they never agreed to any fees being assessed. Recreation RV is very much shown me a prime example of what its like to deal with predatory mechanics that are out to wrong consumers to make a buck. Anyone seeking service or products from Recreation RV, SCAM BEWARE. They will try and scam you into paying for something, anyway they can. Please see my attached document if you dont believe me, this review is merely to help prevent this from happening again. Lastly, I just wanted to let others know I will also be filing a complaint with the Consumer Financial Protection Bureau, the BBB, and the state of Utah to ensure consumers will not be subject to companies like this in the future.

I took my 1988 Ford bronco in to have an alignment done and some front end repair done The only reason I took my bronco there was because another shop quoted me $1000 for the repair and alignment. A friend suggested I go and get a second opinion. Apparently the first shop only wanted to replace everything, including stuff that wasn’t necessary. After BT looked at my bronco they showed me what really needed to be fixed. When I asked about the stuff The other shop wanted to fix the staff at Bt showed me why it wasn’t realy needed. In the end I saved about $400 and my bronco drives straight as an arrow with no more issues.

Freeway Transmissions & Clutches is a family owned business specializing in the repair and service of automatic transmissions. The Freeway name has stood the test of time since 1967. Each transmission technician at our automatic transmission repair shop in West Jordan ~ Murray ~ Salt Lake City Utah is highly qualified and ready to deliver their expert automotive transmission repair technician knowledge & skills for your every automatic transmission repair need.

I'm from out of town and my brakes went out. They stayed late on a Saturday night and didn't charge an arm and a leg. Highly recommended! Barbara B.

Amazing, honest and incredible work! I went in for a brake inspection and an oil change and upon completion they told me exactly what was wrong with my brakes, what it would cost to fix it, what the warranty would be and how long it would take. Having no coupons in hand I was planning on paying the full price for the services. Keith stepped in and told me that he would give me the coupon price for the services rendered and took care of the inspection charge cutting my bill by 3/4! I would very much recommend this place to anyone looking for good, quality, honest and reliable automotive work. -Kyle

Will never do business with these guys again and also make the recommendation to others to steer clear. I bought a used truck from them and under recommendation of the finance manager and salesman, although I was hesitant to do so, purchased their after-market warranty specifically to cover any issues with the 4WD ($2,200 for a comprehensive 3 year warranty - so not an insignificant amount). I started having issues with the 4WD so I took it in to have it repaired. I was told that the warranty would not cover the issue as the specific part needing replaced was not listed and if I didnt like it to call the warranty company myself. I expressed my displeasure with the situation as I had purchased the warranty through the dealership and hoped they would fight for the me their customer. While the service rep was courteous, he never made any offer other than to fix the part for an additional $700. Poor poor customer service and a lack of integrity and honesty from the finance and sales departments. Will NEVER buy from this dealership again.