Mercedes benz service near Arlington, VA

these guy are great

I'm very particular and cautious where I take my car too, and I must say that this place is the best to get any kind of customization done. The owner, Drew, as well as the staff are very knowledgable about this business, and are great people persons with excellent customer service. I was there to get my fog lights replaced, and he was able to do it to my liking. I'm coming back next week to get my headlights done and I have full confidence that they'll take good care of my car.

Totally disgusting.

It was a very smooth experience. I love the waiting rooms. The young man who assisted me was excellent. Had a great experience. I don’t remember his name but I was there on June 30 and I was there around 9:30 and got a State Inspection

They have started to much overcharge for all services. Recently i had a oil change service and inspection and they changed cabin filter and charged ke $200. Even dealer would have done for much much less than them.

I visited IMA Motorwerke for a Prepurchase Vehicle Inspection. There were a bunch of fault codes that could not be figured out as well as a vibration for a previous inspection. While I did receive a report with comments and recommended work, it did not get to the heart of what I originally requested. When I asked and followed up, nothing additional was found. It was not until I took the vehicle for an inspection following vehicle purchase that I learned of a host of issues that were not previously identified. There was an exhaust leak, the vibration at the rear of the vehicle was a much larger issue requiring additional diagnosis, the headlight seals were busted, and the remaining fault codes rendered parts of the vehicle inoperable. Had I known the majority of these issues beforehand, I would not have purchased the vehicle. It is disappointing that I was charged $332.80 for the comments and recommendations that I received, and the saving grace for the issues that allowed me to get from under the purchase from another mechanic’s shop for free.

I have been using G&C Tire & Auto Service for years for my vehicle & my two children's vehicles. They are prompt, reliable, friendly & extremely knowledgeable. They help me prioritize what task(s) I need to complete versus others doing a price / benefit comparison. I would absolutely recommend them to everyone!

My car was making a rattling noise when I started it. They did an oil change and said that fixed the issue. Two days later it started doing it again. The shop is always too busy to diagnose and fix problems.If it’s not a basic or straight forward issue they can’t handle it.