Mercedes benz service near Newport News, VA

East Coast Exotics is home to a world-class service facility. We maintain a highly-trained technician (also the owner) who specializes in BMW and is an expert at diagnosis, problem solving, providing routine maintenance, and adhering to warranty guidelines. Our honest and knowledgeable approach has always been appreciated and is earning us a reputation among our clients as a dealership they can trust. Our 10,000 square foot facility, located on 2 ½ acres in historic Yorktown offers our customers the look and feel of a dealership, without the dealership prices. The facility houses a beautiful showroom, including a waiting room TV, free WIFI, a large service department, with numerous lifts in which to better serve our expanding clientele.

Hi my name is Richard Beardsworth AKA "Richie Beard" and I am the proud owner operator of Rapid Response a 24/7 Roadside Emergency Motorist Assistance Service licensed, insured and based in Yorktown, Virginia providing emergency flat tire, jump start/dead battery, lockout, gas and diesel fuel delivery services for Yorktown and surrounding counties. I have been in each of the situations that I provide emergency service for, so I understand the frustration associated with a disabled vehicle and my promise to anyone who calls me at (757) 512-4999 for assistance is that they will see me at their location as soon as physically possible given traffic, highway and weather conditions. Once I arrive I will work hard to Quickly, Safely and Affordably get you mobile again, I give you my word. Richard Beadsworth

Great job

European Cars of Williamsburg is a locally-owned and family-run independent automotive automotive sales and service center conveniently located minutes from downtown Williamsburg, offering a full range of automotive services. Established in 2003, European Cars of Williamsburg is locally-owned and operated by Konstantin “Gus” Fotiadis who has been offering his automotive expertise since 1983. We sell and service Audi, Volkswagen, BMW, MINI, Mercedes-Benz, Smart, Volvo, Jaguar, Porsche.. and more.

We call 30+ boat repair shops in the area to get our boat fixed in time for Memorial Day weekend and Grizzard was BY FAR the most responsive and then were the only ones that went out of their way to get us a quote, get us the parts that we needed and ensured that we were taken care of. Carlton was in constant communication with us, gave us an option to spend less money on a new propeller, and offered impeccable customer service. To say that we are pleased with the level of service we received would be an understatement -- we are over the moon. Thank you, Carlton and Grizzard Repair. We will be recommending you guys to everyone we know!

While my car was in his shop he drove it thru the Portsmouth tunnel, he said to match the headlight. I got the bills because it is my car, he admitted it was him that made the charge. I sent him every bill I got, now its been sent to a collection agency. I cannot renew my license plates that expire the end of this month until its paid. For awhile he gave me excuses, then it was flat out lies. Now he is ghosting me. He owns his shop, I live on social security month to month. He was my trusted mechanic for 16 years. He used to say I wasn't just a customer I was a friend, with friends like that I don't need enemies. I would have given him 0 stars but not an option.

STAY AWAY!!!! Was going to get brakes done but he offered to install brakes from a totally different make and model that "should work fine" Wanted money up front and there is no way those parts would fit or even bolt up to the car.

Best service and best pricing around. Beat the competition price and provided a++++ service.

I took my older vehicle here for a tune up. The front counter person made me uncomfortable from the start by being so promising of how well they will perform the job, as he stated the price. Normally, mechanics would like to take a look first. I was aware of a humming noise coming from the air filter section of the engine, but thought it would be corrected during the tune up. Once I was given a job status call with recommended services, the noise was not mentioned. But at pick up time, the counter person brings up the noise and a quick fix deal if I bring it back. (Half Labor Charge). I took it back. At pick up, he charged $125.00 for 1 hour labor which would be $250.00 an hour. I just paid! Over the next 2 days, the engine was stalling, riving up on it's own and not idling properly, so I took it back. Automatically, he started talking of more charges. When I mentioned the overpayment I had already paid, he stated that I'm the one who agreed to pay it. I still have to get their work corrected.

Carl had my vehicle for over a year. I paid up front $2500 back in February 2016. I contacted Carl several times over the course of a year and each time there were several excuses as to why the vehicle had still not been repaired. After taking him to court and several non kept promises to return either my vehicle or the money that I paid up front we have now reached the two year anniversary since I handed over possession of my vehicle. The court sentenced Mr. Carl to return my funds back as well as the car back in July 2017 and he has avoided all phones calls since this date. This has been the worst experience and I would NEVER recommend this shop. PLEASE GO ON YELP FOR TWO RECENTLY POSTED REVIEWS WITH THE SAME TERRIBLE EXPERIENCE!!!!!

THIS WAS THE FIRST AND LAST TIME I EVER GO TO KINGS GRANT EXXON. My electric cooling fan engaged when I first started my Jeep in the morning. This shouldn't happen. The fan should only engage when the coolant reaches about 200 degrees. The indicator light lit up on my dashboard. I took my Jeep up to the Exxon, I explained to them what happened and I would like a cost to fix it. I also told them it was probably just the sensor. A couple of hours later a mechanic called and said it would cost approx. $800.00 to fix my Jeep. I told him that was a outrageous price, don't fix it, I will pick up my Jeep in a little while. When I got there and asked for my key they said I had to pay $90.00 for a diagnostic charge. They never told me that it would cost $90.00 for a Diagnostic charge. So I paid the $90.00 in order to get my keys back from them. I went to Auto Zone and Auto Zone plugged their computer into my Jeep computer and said my cooling sensor was bad and needed to be replaced. Auto Zone didn't charge me for the diagnostic service. They told me the part will cost $15.00. I bought the part, went home and installed it. It took me 10 minutes to change out the sensor. My Jeep is running great and the indicator light is off.