Nissan service near Ashland, VA

Always reliable’s

Excellent service Davy was very knowledgeable and gave good advice on my situation

Great Service

Very extremely good service. No problem ever. I will give them 5star

Jay Weaver is absolutely amazing! Totally dependable, knowledgeable, honest, efficient, etc!!! We cannot give him enough praise! Both as a businessman of integrity and awesome personality and character! Totally trustworthy!

I have used 4 Automotive shops over the past 34 years I have lived in Midlothian. Some for convenience on small stuff like inspections or oil changes. I would have used Automotive Concepts more regularly but due to the demand for their 5 star level of service you must plan in advance to get your car in via scheduling. Well Oct 18th changed everything. I was in St. Augustine FL with family and grandchildren and the local Dealer had looked at my truck for loss of Coolant. Head gasket Blown and needs new engine but they cannot get one from the manufacturer nor could I get a remanufactured engine like Jasper. Truck is a 2017 with over 144K on Odometer! I paid $570 and had the truck shipped home and I also paid the $450 diagnostics fee to the dealer and another $650 in one way rental charges to Enterprise. i took several weeks to find, secure and have shipped a replacement engine. Meanwhile I knew I did not want the other shops to handle this I wanted Automotive concepts. I was very concerned I would not be able to get my truck back before year end. Jem and his team including Jake did a complete lift of the Body from the frame and did the entire replacement. All totaled the engine I bought and Automotive concepts charges came to just at $9500. The engine is not new or remanufactured because none were available NATIONWIDE! But with only 22754 miles on the Odometer, the replacement engine it feels like new. Included with the engine install Jim and Jake went through suspension and other systems and did replacements of components that at 144k miles needed to be redone. I am one very happy customer as my truck now feels like it is brand new and at $9500 I could never come close to finding a replacement vehicle! I immediately brought in another vehicle to have the suspension done and for any vehicle work in the future I will be going to Automotive Concepts. BTW as a financial Advisor the largest client I had was a Automotive firm out of Fairfax that sold out to Monroe Tire and Muffler in 2007 for $12 Million. I worked with that company for over 25 years and I knew every one of their technicians. It doesn't come any better than Automotive Concepts! 5 Stars all the way!

BEWARE!!!!!! Shop employees or manager robbed me blind. Seen my out of state tags I guess. Stolen over $2500 from me. He parks cars outside of there lot where no cameras are, also known for breakin he claims. Car was not broken into but just robbed by employees. Beware your vehicles are not safe from this establishment. Very shady. This would never happen under Sean the owner. Terrible management now!!

I came in without an appointment because my brakes were squeeling and Doug, the store manager, got me in and did a thorough brake inspection on my car. He brought me into the shop and showed me that how bad my pads had worn and it had taken a toll on my rotors. I am very appreciative not only for the great work that was done but, for how respectful all of them were to me! Thank you guys!!

Misdiagnosis led to major issues-then upcharges more than doubled since last discussion ( owner does the work without signed authorization or verbal approvals of the work quoted ).

This is my regular mechanic now. I took my car for an oil change and annual inspection, also needed a couple of things checked out because they weren't working properly. I made an appointment for 7 AM so I could wait for my car. I paid less for my total bill (including the state inspection fee) than I used to pay for an oil change alone. My Acura takes between 4 and 5 quarts of oil, they charged for 4 where I used to go always charged for me for 5 quarts. The two things I had them check ended up being easy fixes (for them) so they didn't charge me to fix them. I was out and on my way in an hour. The people there are friendly and honest. Can't ask for more. They're 5 minutes from my house but I'd go out of my way to have them service my car. I'd give the 10 stars if I could.

I was very happy with the experience.

I want to take the time to say thank you for the outstanding customer service and prompt service with installing my starter. Travis and Mitch took the time to go over the installation process and also found the best price on my starter. I highly recommend C&G mobile automotive repair. Thank you for putting me back on the road! Melanee Dowdye