Mufflers repair service near Carrollton, VA

I know it was difficult to get the window up from being all the way down and having to deal with the electric latch. I appreciate the commitment and effort of the mechanic getting the job done in a relatively short amount of time.

Family owned business since 1947. We are known for radiator and a/c services, however we are a full automotive repair facility.

Excellent customer service, as usual!

Overall, very polite customer service. Quick services. Cost efficient.

I was extremely happy with my visit. Kevin was very knowledgeable and was able to provide me with all the answers I asked. I found Big Al's very honest and very fair priced. This was my first visit and yes I will return. Rich, who worked on my truck, actually came in and explained what was going on and showed me the actual bad parts. When I could not afford to buy rear calipers, there was no pressure at all. I highly rate them. Thank you, GL Newport News, VA

My last visit was today and as always, they are impressive and my van is running well again. All three of my vehicles are serviced here and I cannot say enough good about them all. Some of the problems with my vehicles have been frustrating to resolve, yet they worked patiently to fix them all. Today, after the work on my van was completed, I brought my Subaru in because I had a slow leak in one of the tires. They fixed it for free!! THAT is the service I get from this shop and I will always support them.

Great team, friendly service and great prices!!! I recommend them to everyone I know and they have the same feedback..

STAY AWAY!!!! Was going to get brakes done but he offered to install brakes from a totally different make and model that "should work fine" Wanted money up front and there is no way those parts would fit or even bolt up to the car.

Extremely good. Extremely nice.

Please to everyone out avoid this place like the plague these guy do not know what they are doing. I went in for a tuneup. I thought he changed all 8 so I went for a test drive car running like crap worst than before I brought it to them. Came back to the shop looked under hood he only changed seven of the eight plugs and wires and did not gap the plugs . One was to hard for him to get to so he left it, So now have to take truck to dealer to get done right.IF YOU LOVE YOUR VEHICLE STAY AWAY THEM IT WILL ONLY COST YOU MORE MONEY IN THE LONG RUN.

While my car was in his shop he drove it thru the Portsmouth tunnel, he said to match the headlight. I got the bills because it is my car, he admitted it was him that made the charge. I sent him every bill I got, now its been sent to a collection agency. I cannot renew my license plates that expire the end of this month until its paid. For awhile he gave me excuses, then it was flat out lies. Now he is ghosting me. He owns his shop, I live on social security month to month. He was my trusted mechanic for 16 years. He used to say I wasn't just a customer I was a friend, with friends like that I don't need enemies. I would have given him 0 stars but not an option.

Took my car here and asked them to check my head gasket. Told me it was good, no engine problem. Told me the overheat condition was a bad water pump, then a radiator hole, then gunked up Dex-Cool, then blamed me for not having done maintenance. Then told me it was blocked up cooling ports on the engine, and the engine had to be cleaned and the head gasket replaced. So much aggravation. Trust me, you don't need the run around like I got. Never a straight answer should be their new motto. Rude and condescending help, didn't see any ASE certified mechanics signs anywhere. So sorry I ever walked through the door.