Engine repair service near Chester, VA

I came in without an appointment because my brakes were squeeling and Doug, the store manager, got me in and did a thorough brake inspection on my car. He brought me into the shop and showed me that how bad my pads had worn and it had taken a toll on my rotors. I am very appreciative not only for the great work that was done but, for how respectful all of them were to me! Thank you guys!!

Misdiagnosis led to major issues-then upcharges more than doubled since last discussion ( owner does the work without signed authorization or verbal approvals of the work quoted ).

Mac’s will pick up your vehicle at your work or home. Take the hassle out of dropping off your vehicle to the repair shop. Mac’s will perform the repairs, maintenance or service your vehicle needs when you do not have the time to do so. Simply book your appointment for service and let us know when and where your vehicle will be and we will take care of it for you. Mac’s has a free loaner car program for those services requiring the vehicle remain overnight. All that you pay for on the loaner is the amount of fuel you consume. Does this sound too good to be true? Check Mac’s reviews? Find out what many local residents of Ashland Virginia already know. Check our Google reviews and you will see a 5 star rating. Mac’s is so sure there ASE Master Certified Technicians will perform the repair correctly, we back it up with a 3 year 36,000 mile warranty on parts and labor. Mac’s recently received recognition by the Automotive Training Institute’s Top 25 repair shops in the nation. Mac’s received service accreditation from Bosch a worldwide leader in automotive parts. Mac’s is both a Carquest Tech-Net and Napa Auto Care Service Center. Mac’s Benefits List: 1-Free Shuttle Service. 2-Free Loaner Cars. 3-Rewards Rebates Program. 4-Mac’s Services ALL Makes and Models including Hybrid and Electric Vehicles. 5-Factory Scheduled Maintenance Services. 6-ASE Certified Master Technicians. 7-Cooper, Michelin, BF Goodrich & Uniroyal Tire Dealer. 8-Warranty 3 years or 36000 mile parts and labor. 9- Complimentary Car Cleaning with any service. 10-Online viewing of your vehicle repairs.

DO NOT GO THERE !!!!!!!!!!! RIP OFF The tow truck driver gets commission to take your car there --- and then they quote you an extremely high price. THEN they want to charge you for the estimate --- even when their website says FREE estimates! Do NOT allow them to strong arm you like they have me and other people!!! Kim is a liar !!!!!!!

These guys are great. I had work done at a local chain shop and they led me to believe I had a serious problem that would keep us from driving back to NC. I called Murray's, explained the situation and asked if they could take a look. Less than an hour later, they had carefully looked into things and found a minor oversight by the previous mechanic. It was cleared up and all is good. Attitude, courtesy, responsiveness, listening skills, mechanical understanding ... all top notch. Next time we're here and need auto work - I'll go to them first. Without hesitation. -Jim