Electrical repair service near Gainesville, VA

This is one of my favorite places in Lake Ridge. Today Adam helped prove why. He repaired my hopeless WHEELBARROW TIRE in less than 20 minutes! I am back in home yard business and Lake Ridge Auto has come through once again!!! Love this place!!! Mary N. Occoquan, VA

I have taken my 02 Passat to them a couple of times for repairs and have received good service both over the phone and in person. The repairs I had done were done professionally and I was always happy with the work. Most recently I had to have them remove the factory stereo so I could remove sub woofer wires, as I was trading it in, and Charlie came out and took care of it for me at no cost. I understand that with the right tools it is an easy task but he still came out and did it with a smile on his face. If I find myself with another VW or any of the German cars I will definitely take it back to them as needed.

I have been getting my car serviced here for years. Great service, honest to a flaw and you never have to worry about the quality of work.

I received a birthday coupon for a discount oil change, I went on a sat to get it done, they told me that they only do coupon M-F I made a appooinment for the following Tuesday 8:30am I showed up when they saw that I had a coupon on my hand they told me that they didnt have any appoinment under any name for that time, the guy behind the counter didnt even bother to look it up instead he searched on a scratch paper and said nope I dont have your name here, then he told me that they only accept coupons on Wednesday, I think they send coupons at home to try to get you to come in, and hopefully get you to paid full price by telling you they dont take coupons that day you are in.

My car was towed to Earl's on Saturday before Labor Day, because the fan belt broke and the steering was frozen. I had just gotten my car inspected by another shop and it passed. Due to the holiday. Earl called and told me on the next Tuesday that I needed a fan belt and an air compressor for the air conditioning unit, and did not mention anything else. I asked if he could get a used part, so it would be less expensive. He said that would be fine. We discussed him going to one of the local auto parts store to buy it. He quoted me a price of just under $300, which I assumed was a good price. He said I could pay with a check. But, when I arrived at his shop, he said he would not take my check since the branches were not right in the neighborhood; he also did not take credit cards. (That should have been my first red flag.) So I offered to drive to an ATM to get him cash. He agreed. As soon as I turned on the engine, the engine light came on. When I asked him about it and he said that it was normal for cars to have the engine light come on. I said "no" I did not think that was right, and that there must be something else wrong with the car. He began to rank and yell at me and said that he was right and I was wrong! He had NO customer service skills! Also, he told me I had a large oil leak, which no other mechanic told me about. So, I was upset even more. But, I gave him the cash and told him I did not feel safe driving a car this way. The next day , I brought the car to another repair shop who informated me that the compressor was defective. It shorted out the fuse. When I called Earl to ask him for the reciept for the part, he yelled at me and said he as done with all this woman stuff! He then hung up the phone in my ear. DO NOT GO TO THIS MAN TO GET YOUR CAR REPAIRED. It will come out worse than when it went in!

I got a recall notice saying my airbag could deploy without warning and the repair department at Koons tells me not to worry about it. REALLY?

This Gem of a human being wants to charge my daughter $349.00 to put a set of rear brakes on her car and it will be extra for rotors! I've NEVER seen anyone charge a price like this. It's a 2005 Monte Carlo and this is at least DOUBLE what it should cost to slap on a few brake pads. DON'T give this POS your business, save YOUR money Remove review