Chevrolet service near Henrico, VA

I came in without an appointment because my brakes were squeeling and Doug, the store manager, got me in and did a thorough brake inspection on my car. He brought me into the shop and showed me that how bad my pads had worn and it had taken a toll on my rotors. I am very appreciative not only for the great work that was done but, for how respectful all of them were to me! Thank you guys!!

Misdiagnosis led to major issues-then upcharges more than doubled since last discussion ( owner does the work without signed authorization or verbal approvals of the work quoted ).

Great service great work had my oil changed and a state inspection done. I wish more places were like this. They provided free coffee as I waited. I will definitely take my car back to them Joshua

Jason and Mike are top notch mechanics! Only shop I trust with my family vehicles. 100% satisfaction guaranteed by this duo!

Please DO NOT take your vehicle here...at any location!!! This business did not properly fix my vehicle to the point that when I picked it up (4 days later), it smelled of gasoline so bad that it prompted me to call them immediately to see if this was normal. I was advised that it was not normal, and to bring the vehicle back. I elected to take it back the next morning due to being almost home at the time. The next morning, my check engine came on, as well as engine malfunction light. The car was shaking so bad and would not excel - to put it frankly, it was not driveable. I called them immediately and asked if they could have it towed, in which I was told that they do not have a towing service. I asked if I get it towed could I be reimbursed for the towing charge due to it being a direct result of what they already did to the vehicle. The lady stated, "If we deem it is our fault, then sure I would be happy to reimburse you". Needless to say, they have refused to pay the $100 towing bill that I had to fork out due to the error on their part. They replied with, "We do not have a towing policy in place, and will not pay for any towing". Then went on to say, "We replaced two coils at no charge to you". Yes, that is the least you could do because the coils would NOT have been replaced if you didn't screw up the car when you originally "supposedly" replaced the valve cover gasket. Not only did I have to pay $100, but I also had to pay $760 to have the valve cover gasket changed, along with the spark plugs, AND they kept my car for a WEEK! Poor customer service, to say the least. DO NOT TAKE YOUR CAR HERE...THEY WILL END UP SCREWING YOU OVER! If you want to keep your car in good working order, AVOID this business!!

My son took his car to them he had a heater core issue. They agreed to replace to core and fix the leak. They next day we had a major antifreeze leak inside the car and underneath the hood. Had to take the car to another shop. Midlothian Village Shell never replaced the core. I called and they said the would not stand by there work ! Very dishonest

SAVCO AUTO REPAIR & TIRE SHOP is a privately owned company dedicated to providing customers in Richmond area where long-term relationships are established based on trust and focused on customer satisfaction. We sell qualitytires and offer automotive repair services. We believe in earning our customers' trust.