Toyota service near Leesburg, VA

Diagnosed correctly the source of the noise and fixed the problem. Thank you very much .

Their service department is very slow and not very friendly. We called to make an appointment and asked if we could have a loaner car. They said yes. We showed up the next morning and they charged us for the loaner car. The loaner car should be called a rental car, not a loaner car. It also says LOANER all over it which makes the dealership look great but we were the ones paying for the car.

The arrogance and anti customer service attitude of the 2 men who seem to always be the ones working the counter makes this Exxon a place you don't want to go. STAY AWAY if you can. If you want excuses rather than good service this is the place to go!

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