This is one of my favorite places in Lake Ridge. Today Adam helped pro... read more This is one of my favorite places in Lake Ridge. Today Adam helped prove why. He repaired my hopeless WHEELBARROW TIRE in less than 20 minutes! I am back in home yard business and Lake Ridge Auto has come through once again!!! Love this place!!! Mary N. Occoquan, VA
Breaking parts for more business. Yep! They punctured a hole in my dau... read more Breaking parts for more business. Yep! They punctured a hole in my daughter's brake line so they could charge an additional $350 after charging $550 for replacing a serpentine belt and tensioner arm. Wish I could choose a negative star. We purchased tire trucks from the Fort Leavenworth location and have lifetime service. Having a bit of engine service seemed convenient, but every time we have not been happy with the quality. Can't get much worse than mechanics actually breaking parts.
These guys are awesome. They don't try to sell you things you don't n... read more These guys are awesome. They don't try to sell you things you don't need. There shop rates are lower, and they take time to explain what does and what does not need repairs. I have been very pleased with their work, integrity, and their advice. They really have done a lot to demonstrate I can trust them to take good care of my cars, without recommending unnecessary repairs. They recently added emissions and safety inspections. They also sold me tires. I'm so grateful, because unlike Costco, they take care of anything that might impact tire wear. You'll be glad that you now have someone to call your mechanic.