Misdiagnosis led to major issues-then upcharges more than doubled sinc... read more Misdiagnosis led to major issues-then upcharges more than doubled since last discussion ( owner does the work without signed authorization or verbal approvals of the work quoted ).
This is my regular mechanic now. I took my car for an oil change and ... read more This is my regular mechanic now. I took my car for an oil change and annual inspection, also needed a couple of things checked out because they weren't working properly. I made an appointment for 7 AM so I could wait for my car. I paid less for my total bill (including the state inspection fee) than I used to pay for an oil change alone. My Acura takes between 4 and 5 quarts of oil, they charged for 4 where I used to go always charged for me for 5 quarts. The two things I had them check ended up being easy fixes (for them) so they didn't charge me to fix them. I was out and on my way in an hour. The people there are friendly and honest. Can't ask for more. They're 5 minutes from my house but I'd go out of my way to have them service my car. I'd give the 10 stars if I could.
These guys are great. I had work done at a local chain shop and they ... read more These guys are great. I had work done at a local chain shop and they led me to believe I had a serious problem that would keep us from driving back to NC. I called Murray's, explained the situation and asked if they could take a look. Less than an hour later, they had carefully looked into things and found a minor oversight by the previous mechanic. It was cleared up and all is good. Attitude, courtesy, responsiveness, listening skills, mechanical understanding ... all top notch. Next time we're here and need auto work - I'll go to them first. Without hesitation. -Jim
