Auto repair service near North Chesterfield, VA

Very extremely good service. No problem ever. I will give them 5star

BEWARE!!!!!! Shop employees or manager robbed me blind. Seen my out of state tags I guess. Stolen over $2500 from me. He parks cars outside of there lot where no cameras are, also known for breakin he claims. Car was not broken into but just robbed by employees. Beware your vehicles are not safe from this establishment. Very shady. This would never happen under Sean the owner. Terrible management now!!

I have used 4 Automotive shops over the past 34 years I have lived in Midlothian. Some for convenience on small stuff like inspections or oil changes. I would have used Automotive Concepts more regularly but due to the demand for their 5 star level of service you must plan in advance to get your car in via scheduling. Well Oct 18th changed everything. I was in St. Augustine FL with family and grandchildren and the local Dealer had looked at my truck for loss of Coolant. Head gasket Blown and needs new engine but they cannot get one from the manufacturer nor could I get a remanufactured engine like Jasper. Truck is a 2017 with over 144K on Odometer! I paid $570 and had the truck shipped home and I also paid the $450 diagnostics fee to the dealer and another $650 in one way rental charges to Enterprise. i took several weeks to find, secure and have shipped a replacement engine. Meanwhile I knew I did not want the other shops to handle this I wanted Automotive concepts. I was very concerned I would not be able to get my truck back before year end. Jem and his team including Jake did a complete lift of the Body from the frame and did the entire replacement. All totaled the engine I bought and Automotive concepts charges came to just at $9500. The engine is not new or remanufactured because none were available NATIONWIDE! But with only 22754 miles on the Odometer, the replacement engine it feels like new. Included with the engine install Jim and Jake went through suspension and other systems and did replacements of components that at 144k miles needed to be redone. I am one very happy customer as my truck now feels like it is brand new and at $9500 I could never come close to finding a replacement vehicle! I immediately brought in another vehicle to have the suspension done and for any vehicle work in the future I will be going to Automotive Concepts. BTW as a financial Advisor the largest client I had was a Automotive firm out of Fairfax that sold out to Monroe Tire and Muffler in 2007 for $12 Million. I worked with that company for over 25 years and I knew every one of their technicians. It doesn't come any better than Automotive Concepts! 5 Stars all the way!

Always reliable’s

Excellent service Davy was very knowledgeable and gave good advice on my situation

Great Service

Duffy’s Repair Service, locally owned and operated shop, first opened its door for service November 1981. A lot has changed in the last 30 years, but our philosophy has remained the same “Provide First class customer service, honesty, and satisfaction every visit.” Through years of dedication and hard work the Duffy Family have grown the business from a few bay garage, to the large full service center that you see today

I have spent thousands of dollars with this business. I spent $2,700 on my pickup. had intake gaskets installed. ran fine going back and forth to the pharmacy, grocery store etc. The first time I ran it up to highway speed the lifters started rattling on the James River bridge, no where to pull over. When I got the truck back, the owner opened the hood, as I followed him back in the service area he told the service writer to send someone down to Haley Ford and get the right oil filter for my truck that had only 90,000 miles on it. When they drained the fresh new oil it looked like a 1970's metal flake paint job......I changed the oil in it for 10 years until I wasn't physically able to...… They pretty much said sorry about your luck. they are the only people I trusted to even touch my vehicle.....I raised 3 children as a Class A Mack truck mechanic. I realize that people make mistakes, but should stand behind them....

Very pleased - done on time, and the final cost was actually less than the original quote. I plan to be back

The folks at The Volks Home are very helpful and very understanding of the issues we where having with our 07 Jetta. They take great pride in there work and communicate well with there customers. They conducted the work in a very timely manner. This is a great place to take your VW too. We will use them again and I highly recommend them.

I found this shop last year and had no doubts I would be going back whenever I needed service.The work done was quick and very fair priced! It is very hard this day and age to find a repair shop you trust, but C.P's definitely lives up to that! Not only honest but goes the extra mile. I took my car in and found out I didn't really need brakes (a shop where I got tires told me I did) So if you want excellent service, go to C.P's!!!

I have been coming here for the past three years to have my VW serviced. Employees are kind and professional every single time! They are always looking out for you. They are located off of Lake Ave - it's right across from the Willow Lawn Target. This is a great place to get your car inspected or have your oil changed right before doing some shopping or visiting the bookstore. Stephen T. Richmond, VA Volkswagen Repair

Without question they are both the most honest shop and most qualified shop to work on your car. I stopped going there because I no longer work in the area. Went to 5 places over the past 5 years, unhappy. Now I'll drive across town to have Tim and his crew work on my car.

A++++++++++++++++++ Auto Service